Information Security Engineering Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Security Response Management (SRM) Event Triage Manager

The Optum Insight & Optum AI CISO Office Security Response Management (SRM) Event Triage Manager is key participant supporting the strategic and tactical elements ensuing optimal preparation and response to internal and external security events. As a key resource within this function of this function, the SRM Engineer will support Optum insight and Optum AI through on average 20 incidents a month. Externally there are 2 major incidents a week impacting clients who consume a variety of applications, data, and services. The SRM Engineer will support critical functions within events from initial triage through all points of engagement needed to contain and resolve and issue.

Primary Responsibilities:

• Act as a thought leader and primary point of contact for offshore elements of OI and OAI’s preparation for and initial response to internal and external security events
• Assist the SRM team in the development and guidance of a follow-the sun capable team capable of continually managing and improving the response to Security Events
• Support the continual readiness and development of a multi-geography team
• Support event communications on both internal and external security incidents
• Help drive to close longer-term remediation efforts of security events managing them through close
• Provide key elements for leadership and progress updates to Office of OI & OAI CISO, OI & OAI executive leadership, and EIS and Optum Tech
• Act as a functional SME in one or more areas
• Provide hands of keys development and support of the repositories needed to align OI Clients to Account Representative to Product Sold to
• Applications and ultimately accountable technical representatives
• Support the development of Client to Tech consumable toolset
• Provide support as needed, for the OI & OAI BISO and CISO
• Participate with segment stakeholders to support customer and regulatory audits of the Information Security Program
• Establish understanding and awareness of segment technology and business offerings, products, tech, and processes
• Ability to communicate effectively with internal and external stakeholders
• Support needed regulatory data and responses to external parties and regulators on security events
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 8+ years total professional experience
• 5+ years of tech operations
• 5+ years of Security experience
• 3+ years Prior experience supporting tech/ security incidents
• Ability to support follow the sun shift coverage model
• Proven excellent communication and organizational skills

Preferred Qualifications:

• Degrees in IT, Engineering , or Cybersecurity, Technical security certifications
• 10+ years in a technical role
• Experience within security incidents
• Experience in cross functional teams
• Shift time- 3:30 pm to 1 am IST

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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