Sr Manager Data Analytics – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

Optum Consumer Experience and Digital Product focuses on advancing a digital-first Optum, championing Optum’s priority to be the ultimate health destination for consumers. We deliver consumer-centric experiences and optimal digital products that drive business growth by connecting enterprise solutions, improving digital self-service, and creating a comprehensive view of the consumer and their needs. We leverage technology, consumer-centered design, data and analytics to improve the consumer experience with the health care system, making it easier to access, and afford, high-quality care.

 

Our UnitedHealth Group mission – helping people live healthier lives and helping make the health care system work better for everyone – serves as our why; our values unite us around how we will achieve it. When we follow our mission and live our values, we deliver quality solutions that will help change the health care system for the better.

 

The Sr. Manager of Data Analytics leads a team of Delivery Managers that own Adobe Analytics tagging feature requests and implementations from the Business Requirements Document to Solution Design Reference and through tagging completion. This team is a liaison between the Adobe Analytics analysts, Launch implementation developers, and data layer developers, owning projects to ensure tagging is complete and accurate.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities: 

• Develop instrumentation strategies and measurement frameworks across multiple websites & mobile apps
• Lead digital analytics implementations by managing and prioritizing requests
• Implementation requests and ensure all have measurement standards implemented and are functioning as expected
• Deliver clear and concise measurement documentation
• Debugging/troubleshooting/resolving Adobe configuration and integration issues
• Assess, audit and identify gaps in existing tagging, infrastructure and Adobe Launch configurations
• Partner with Digital Product & IT Development Engineers on instrumentation configuration
• Support implementation architecture strategy and governance

 

Core job functions of this role:

• Responsible for Delivery Manager (DM) and Implementation team process improvement, capacity management and efficiencies. Identify gaps and opportunities, collaborate with team for solutions, and integrate and iterate new ways of working
• Architecture: Assist in implementation and architecture strategies and governance of Enterprise Standards implementation best practices for properties across UHG (including Optum, Rx and UHC)
• Implementation Process: Responsible for implementation and architecture process oversight and optimization for DM role and related items. Collaborate with leadership on most effective ways of working, to facilitate effective release timeframes, backlog management, and other ways to create efficient and clean implementations in timelines expected
• Lead strategy and rollout of tools and ad hoc initiatives as assigned, such as Data Governance Tools, CJA, WebSDK migration and mobile standardization
• Lead Adobe Standardization to UHG properties, and related initiatives. Drive progress, ongoing reporting, strategy and team accountability to reach leadership goals
• Align with leadership in other orgs on priorities and ways of working, focus on the bigger picture, establish priorities and vision for the team. Communicate direction clearly and effectively
• Build and lead the team; from culture, meetings, communication, to removing blockers team members are facing, and supporting skill development.

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 15+ years of experience with web analytics (such as Adobe Analytics or Google Analytics) 
• 10+ years of experience with people management
• 10+ years of experience with project management  
• 10+ years of experience with digital analytics implementation platforms (such as Google Tag Manager, Tealium IQ or Adobe Launch) 
• Demonstrated experience driving team strategy, process improvements, and documentation 
• Demonstrated experience working with cross-functional peers and leaders to solve issues 
• Experience with quality assurance and debugging of tagging (media tags and analytics)    
• Data layer expertise and experience  
• Expertise writing tagging specifications (SDR, tech specs) 
• Expertise leveraging Omnibug and other web developer tools to debug Analytics Tags   

 

Preferred Qualifications: 

• Experience with JavaScript, HTML, CSS and other languages related to analytic enablement 
• Experience with mobile (Charles Proxy, Adobe Assurance), ecommerce tagging specifications, Adobe WebSDK, CJA

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.