Scrum Master – Agile Coach

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Be a servant leader and coach the development teams, guiding them in adopting and implementing agile principles and practices
• Facilitate all Agile ceremonies, from sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring adherence to Scrum framework
• Collaborate with product teams including product owners and managers, business stakeholders, and development teams to define project goals, scope, and backlog items
• Work closely with product and Development teams to ensure that the software solutions deliver value to business customers
• Foster a culture of continuous improvement, identifying and implementing process improvements to enhance team productivity and delivery efficiency
• Encourage effective communication and collaboration within and across teams, ensuring clear understanding of project priorities, timelines, and dependencies
• Facilitate conflict resolution and help teams make decisions by promoting a collaborative and inclusive environment
• Monitor and track project progress, ensuring that the team is meeting sprint goals, deliverables, and timelines
• Identify and mitigate risks and issues that will have or may have an impact project delivery and escalations as needed
• Collaborate with other Scrum Masters and Agile coaches across the organization to share best practices and drive continuous improvement
• Quick learner: Able to quickly gain a high-level understanding of the technical and business domains of the scrum teams
• Flexible: Able to grasp to the role or tasks needed for each situational transformation; able to “get the job done” regardless of role definition
• Enthusiastic: Must be excited and of high-energy
• Attitude of empowerment: Ability to lead a team or program and multiple teams to self-organization
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Educational Qualifications: B.Tech / MCA/ MTECH /MS Graduation (Minimum 16 years of formal education, Correspondence courses are not relevant)
• Proven good communication and presentation skills 
• Proven good at multitasking and organizational skills 
• Proven good attitude and self-motivated

Preferred Qualifications:

• Dev / System Analyst background who can understand  and facilitate technical discussion 
• Knowledge of US Healthcare domain 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.