Associate AI or ML Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Implement/Enhance NLP/Speech Recognition proof of concept and prototypes: from initial conception right through to the final deployable stage
• Expected to move as needed between designing scientific approaches, writing or contributing to scientific publications, and development in Python, all in the service of creating the best new NLP or Speech Analytics capability possible
• Always keep abreast of the latest developments in your areas of research and stay ahead
• Scale/optimize AI models for various verticals and clients
• Participate and organize in daily Scrum meetings and delivering the assigned tasks within the timelines specified and meeting the team goal
• Role-share in the team as and collaborate whenever there is a demand
• Work with minimal guidance
• Troubleshoot, isolate and remediate code bugs
• Doing ad-hoc analysis & Communicate results effectively in a clear manner
• Curious mind, self-starter and keenness to learn and develop themselves professionally
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s/Master’s Degree in Operations Research or Statistics or Engineering with 3+ years of experience
• 3+ years of experience in SQL
• 3+ years of experience working with large datasets
• Hands-on knowledge of simple NLP concepts like TF-IDF, N-gram modeling, Stemming & Lemmatization, NER, Sentiment mining, word embeddings, regex patterns, etc.
• Knowledge of modern NLP techniques such as transfer learning, LLMs, Copilots, etc.
• Solid understanding of DevOps and deployment tools (e.g. Containerization, Github, Debugging of Build Failures, etc.) 
• Exposure to AI/ML code development on Cloud (preferably Azure)
• Excellent coding skills in Python/R
• Proven ability to learn new tools/languages quickly and continue expanding knowledge on latest advances in AI/ML
• Proven solid problem-solving skills, data structures, and algorithms
  

Preferred Qualification:

• Experience with a visualization tool (Power BI/Tableau)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.