SVP, Clinical Operations – Central Texas – San Antonio and Austin

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

This leadership position has responsibility for the employed clinic operations for Central Texas (San Antonio & Austin) providing comprehensive oversight for all employed clinic operations to include all MBOs, Quality, and HEDIS metrics. This position collaborates with various enterprise departments (Health Care Economics, Ed & Trng, IT, etc.) as well as Optum and United entities. This role will have accountability for successful collaboration with physicians as well as working cross-functionally with other functions in the corporation to achieve enterprise and market goals/objectives. 

The position has accountability over multiple markets across the enterprise, region and states to collaborate and drive efforts for effectively analyzing data/processes, best practices and initiatives throughout the employed provider clinics with impact on over 450 clinicians and potential for over 600 + contracted healthcare providers to ensure the right care, at the right place, at the right time. This role is an influential leader who must engage other leaders and develop solid relationships across the enterprise that will drive successful initiative/project completion. 

Primary Responsibilities:

• Actively participates as a member of the leadership team
• Participates in strategic and operational planning for the Markets and facilitates the execution of the plan within each assigned market
• Continual interaction with partners including Chief Medical Officer, Medical Directors, Administrators, Chief Operating Officers, Chief Financial Officers and Vice Presidents of Various cross-functional departments
• Liaison with inside and outside legal counsel on focused legal issues related to the Health Care Industry and other legal matters (contract review and Federal and State regulatory issues)
• Participates in budgeting, forecasting, and reporting for assigned markets
• Provides cross functional leadership across the enterprise by maintaining open communication, identifying, resolving cross functional issues, continually improving cross functional policies/procedures/workflows and support systems and proactively facilitates staff development to achieve the goals and objectives of each assigned market
• Oversees effectiveness and efficiency of medical leadership team to achieve initiative goals
• Directs on-going evaluation and conducts analysis to measure outcomes and report results
• Conducts research and complex analysis to interpret information on initiative issues and problems to make informed decisions or for making recommendations to key stakeholders
• Provides regular reports to executive team and stakeholders
• Identifies, directs, communicates, and executes continuous quality improvement activities or processes to ensure initiative outcomes are met
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 15+ years of experience in a healthcare environment
• 7+ years senior management experience
• 7+ years in depth analysis utilizing appropriate tools and knowledge of current trends in reporting and technology applications
• Knowledge of current principles, practices, and trends in leadership and resource management experience providing leadership and direction for long-range strategic planning
• Advanced experience and proficiency in Microsoft Office Products including Power Point, Word, Project and Excel
• Proven solid analytical skills and understanding of operational reports
• Proven professional interpersonal skills and presentation skills. Must be able to effectively communicate to all audiences: executives, medical dyad partners, clinicians, and clinic staff
• Proven solid data mining, analytical and reporting skills, along with ability to review and interpret data and make recommendations to senior management
• Ability to travel locally and overnight up to approximately 40% of the time  

Preferred Qualifications:

• 15+ years working directly with clinical/healthcare
• 8+ years in corporate/business setting, managed care, health system
• 8+ years proven ability to integrate large-scale systemic change programs with wide range of stakeholders and department managers – analyze outcomes driving optimal care delivery results
• Proven ability to establish cooperative and collaborative working relationships in the course of performing assigned duties

Physical & Mental Requirements:

• Ability to lift up to 25 pounds
  
• Ability to sit for extended periods of time
• Ability to use fine motor skills to operate office equipment and/or machinery
• Ability to properly drive and operate a company vehicle
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.