Manager, California Health Plan Compliance Training

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The California Health Plan Compliance Training team is responsible for management and oversight of health plan mandated training for clinicians, team members and contracted partners, thereby ensuring the market is in compliance with complex requirements. The key priorities for the team are determining training requirements, designing curriculum of training content, driving implementation of customer-friendly training programs, and monitoring completion and facilitating audit readiness.

The Manager, Health Plan Compliance Training, will serve as the team lead and have accountability for the development, delivery and reporting of all health plan training requirements. 

This is a hybrid role, with potential for up to 2 days in clinics in greater Los Angeles/Orange county.

Primary Responsibilities:

• Lead the development, delivery, and reporting of all health plan required training
• Oversee the development of comprehensive curriculum of customer-friendly training content
• Serve as primary person responsible for determining training regulatory requirements
• Create processes for identifying internal team members and contracted partners who are required to complete trainings and develop an attestation process
• Manage relationships with internal and external stakeholders, and liaise with health plans as necessary
• Serve as training audit lead and work with internal teams to supply evidence
• Manage/update training documentation/training courses on multiple platforms

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in training development or program management, preferably in a healthcare or insurance setting
• Experience in developing comprehensive training curricula tailored to various audiences in various modalities (virtual, in-person)
• Proven solid program management skills to lead portfolio of training and oversee implementation
• Proven ability to assess training needs and evaluate the effectiveness of training programs
• Proven ability to work effectively with internal teams across a large matrixed organization, and solid interpersonal skills to liaise with various stakeholders

Preferred Qualifications:

• Experience in leading audit processes and maintaining compliance documentation
• Knowledge of regulatory training standards in healthcare (e.g., CMS, HIPAA)
• Familiarity with Learning Management Systems (LMS) and e-learning authoring tools
• Clinical background
• Proficient in instructional design methodologies and learning theories

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.