Deputy Manager – Medical Coding
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together
Primary Responsibilities:
- Lead a team of 80-100 certified coders
- Maintain staff by recruiting, selecting, orienting, and training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities
- Performance Management – Timeliness, Quality, and Productivity metrics
- Plan, monitor, and appraise job results; coach, counsel, and discipline employees; develop, coordinate, and enforce systems, policies, procedures, and productivity standards
- Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend system improvements
- Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Graduate of any discipline
- 1+ years of experience in managing HCC coding Operations
- Skills: Performance Management, Project Management, Coaching, Supervision, Quality Management
- Ability to use Microsoft Office Products (Excel and Access)
- Ability to operate basic office equipment (copier and facsimile machine)
- Ability to develop budgets and standards
- Ability to foster teamwork
- Ability to handle pressure
- Ability to give feedback
- Results driven
Preferred Qualification:
- Coding Certification from AAPC or AHIMA
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Additional Job Detail Information
Requisition Number 2276435
Business Segment Optum
Employee Status Regular
Travel No
Country: IN
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
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