Associate Director, UX and UI Design System – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

We are seeking a strategic and experienced UX Design System person to champion the integrity, consistency, and scalability of our multi-brand, multi-platform design system. This role is pivotal in ensuring that UX/UI standards are upheld and governance processes are effectively implemented across all digital touch points.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities:

• Governance & Standards Oversight:
  • Define, implement, and maintain digital governance framework and processes
  • Ensure adherence to UX standards, accessibility guidelines, and brand consistency across all digital products
  • Monitor compliance and provide actionable feedback to product and design teams
• Design System Stewardship:
  • Oversee the evolution and adoption of Abyss design system across multiple brands, platforms and products
  • Collaborate with Abyss design system team to ensure components meet usability, accessibility, and performance standards
  • Facilitate cross-functional alignment on design principles and usage guidelines
  • Lead a team of designers to manage and maintain extension libraries from the core Abyss design system, and continually evolve the library to better fit product needs
  • Work with senior leadership to develop a contribution model
• Leadership & Mentorship:
  • Mentor UX designers and product teams on best practices in digital governance and design system usage
  • Foster a culture of design excellence, collaboration, and continuous improvement
  • Lead governance working groups and facilitate knowledge-sharing sessions with key stakeholders
• Strategic Planning & Execution:
  • Develop and execute a UX governance roadmap aligned with business and digital transformation goals
  • Identify opportunities for process optimization and innovation within the governance model
  • Partner with senior leadership to advocate for UX governance priorities and resource allocation
• Stakeholder & Organizational Management:
  • Build strong relationships with product owners, developers, brand managers, and other stakeholders
  • Act as a liaison between design, development, and business teams to ensure governance alignment
  • Communicate governance decisions and updates clearly and effectively across the organization
  • 20% strategic, 40% managerial, 40% tactical

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ years of experience in design systems
• 1+ years of experience managing direct reports
• Accomplished in skillset, proficient in managing people
• Oversee a portfolio/journey and a small team
• Experience in leading digital governance, or design systems leadership
• Proven experience managing or contributing to enterprise-level design systems
• Solid understanding of UX principles, accessibility standards (e.g., WCAG), and digital brand management
• Excellent leadership, mentoring, and stakeholder management skills
• Exceptional communication and organizational abilities

 

Preferred Qualifications:

• Strategic thinker with a track record of implementing scalable governance processes
• Experience as a front-end engineer, and/or project management

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.    

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.