Essential Plan Account Manager – Remote – Buffalo, NY

Requisition Number: 2295050
Job Category: Sales/Direct Selling
Primary Location: Buffalo, NY, US
(Remote considered)

Doctor consulting nurse at nurse station.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

Working under the direction of the Sales & Account Management Team and collectively with the Business Development team will interface with the New York Health Plan to increase marketing synergy and drive overall membership growth. The Essential Plan Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions.  This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.

**** This is an outside/field sales position ****

If you are located in Buffalo, NY, you will have the flexibility to work remotely* as you take on some tough challenges. 

Primary Responsibilities:

  • Enroll eligible members into UnitedHealthcare’s Essential Plan, Medicaid Managed Care, and Child Health Plus 
  • Retail current membership with key accounts (provider offices, CBOs, housing, etc.) 
  • The Account Manager presents health plan information to providers, business advocates, potential eligible and responsible for closing sales
  • Serving as a point of contact for members to provide excellent service and enrollment experience 
  • Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
  • Conduct product information presentations in multiple settings
  • Function independently and responsibly with minimal need for supervision
  • Track and measures various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
  • Provide input, support and feedback on promotional opportunities, benefits, and other issues 
  • Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
  • Valid driver’s license, good driving history, reliable transportation, and current automobile insurance 
  • Ability to travel locally up to 100% of time within assigned sales territories in this NY market area
  • Ability to occasionally work nights and weekends

Preferred Qualifications:

  • Experience with New York State health marketplace
  • Fluency in the following languages Burmese, Vietnamese, Cantonese, Chinese, and/or Mandarin

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Additional Job Detail Information

Requisition Number 2295050

Business Segment UnitedHealthcare

Employee Status Regular

Job Level Individual Contributor

Travel Yes, 50 % of the Time

Country: US

Overtime Status Non-exempt

Schedule Full-time

Shift Day Job

Telecommuter Position Yes

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