Clinical Nurse Liaison RN – Miami, FL

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Nurses wear many hats. Optum Infusion offers you the opportunity to combine your strong clinical skills with your training and influencing skills to introduce fellow practitioners and patients to a portfolio of products that are greatly improving the life of others. 

The Clinical Nurse Liaison, RN is responsible for patient education and sales in a hospital setting. This RN will work directly with case managers and discharge planners to process home infusion referrals within the hospital systems. This position requires sales training as directed by Regional Sales Director.

Primary Responsibilities:

• Provide clinical education and manage marketing services to hospital and physician referral sources to ensure awareness of Optum Infusion Services programs and services
• Assess and coordinate, in partnership with Case Managers and Discharge Planners, home infusion services to assist with determining the plan of care administered by Optum Infusion Services under the direction of the patient’s physician
• Provide patient and caregiver training on therapy, monitoring, and side effects; demonstrate procedure for administering therapy in the home, with a return demonstration from the patient/caregiver
• Maintain and grow facility customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts
• Conduct in-services and continuing education programs for referral sources and/or their support staff; partner with Regional Sales Director on presentations to current and potential accounts
• Meet or Exceed quarterly revenue and referral goals

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license in the state of practice
• 2+ years of IV related clinical experience
• 2+ years of experience working with laptops and/or tablets – including the ability to type and talk at the same time and toggle between multiple applications
• Demonstrated effective communication and teaching skills with patients, family members, and other staff members
• Driver’s license and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
• Ability to travel within local assigned territory up to 80%; minimal overnight travel to occur

Preferred Qualifications:

• 2+ years of home healthcare experience
• 1+ years of hospital liaison experience
• 1+ years of sales and customer service experience
• Knowledge of the Infusion Nursing standards (INS) and nursing process
• Ability to work autonomously, managing own workload and seeking out opportunities to expand service opportunities
• Bilingual

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.