Senior Living Office Manager

Explore opportunities with LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Senior Living Business Manager, you will be responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the outpatient clinic in the Senior Living Community (SLC), and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Senior Living Director and/or the Senior Living Manager functions are operating effectively and efficiently.

Primary Responsibilities:

• Oversees clinic administrative operations, including employee/contractor files, medical records, contracts, referrals, and compliance documentation in accordance with policy and regulations
• Manages financial and vendor activities, including invoice review and submission, payroll administration, inventory procurement, and cost‑effective supply control
• Coordinates outpatient clinic operations such as referral intake, insurance verification and authorizations, scheduling therapy visits, and collecting patient payments when applicable
• Supports workforce onboarding and readiness by coordinating with the Home Health Agency Business Manager on new hire documentation, background checks, drug screens, training completion, and ongoing compliance
• Ensures a safe, welcoming, and collaborative clinic environment by managing incident reporting, emergency response programs, audits, and other duties as assigned by Senior Living Leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ year of healthcare experience or 1 year of experience in an office administration role or a bachelor's degree
• Proficient Microsoft Office suite
• Demonstrate strong organizational, written, and verbal communication skills
• Demonstrated strong time management skills
• Proven solid people and leadership skills
• Proven self-motivated and ability to work independently

Preferred Qualifications:

• WebPT experience
• Experience with payroll processes, supply management, Human Resources, and basic financial knowledge

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment