Regional HSP Volunteer Coord

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As a Regional Hospice Volunteer Coordinator, you will build and support local volunteer programs that connect patients and families with compassionate hospice services. You will recruit and engage volunteers, coordinate assignments based on patient needs, monitor program quality and regulatory compliance, and partner with community organizations to expand awareness and participation. 

Primary Responsibilities:  

• Identifies volunteer services within the local community to meet the needs of the community, patients, and families 
• Responsible for meeting the Medicare 5% requirement for volunteer services 
• Engages within local communities to promote volunteer recruitment and provide education on hospice volunteer services 
• Arranges for the assignment of volunteers and provision of volunteer support to patients/caregivers based on the volunteer plan of care
• Provides information to individuals and community groups about hospice volunteer program 
• Evaluates the volunteer program on an ongoing basis to determine if changes are needed to the services being provided. Participates in QAPI activity 
• Investigates and resolves complaints related to volunteer services for assigned care center. Escalates as needed to regional manager of volunteer services 
• Conducts in-person assessment for field activity sign-off or patient care visits 
• Complies with policies, procedures, and regulatory mandates 
• Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:  

• Bachelor's degree OR 3+ years experience in a related field. 
• Demonstrated familiar with general use and functions of computer; internet; e-mail, navigation/starting programs. Self-manage online HR services and training. 
  
  
  

Preferred Qualifications: 

• 1+ year of direct or indirect supervisory or leadership experience. 
  
  

Pay Range
$25.70 - $38.60 hourly rate

Annual total cash compensation for this role assumes full-time employment (40 weekly hours) at full productivity and generally follows the range above. Total cash compensation includes earnings from per visit point pay and hourly pay and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. This role receives two types of compensation depending on the work being performed. When conducting visits, you will be paid per visit point rate compensation. Your per visit pay will be calculated by multiplying your per visit point rate by the productivity points you accrue for various types of visits. Each type of visit is assigned a certain number of productivity points that is inclusive of "direct" and "indirect" patient care activities. Visits are assigned based on patient and business needs. The number of visits performed each week will vary based on individual productivity targets and the productivity points assigned to the visits performed. You will be paid your hourly rate for certain non-visit activities such as orientation. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.