Systems Management Analyst - Epic Healthy Planet

Our Company

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Position Summary

As a Senior Systems Management Analyst focusing on Epic Healthy Planet and Epic Cheers, you will collaborate with clinical, operational, and technical teams to support population health strategies and patient engagement workflows. You will lead and support the design, configuration, testing, implementation, and optimization of value-based care tools, registries, and outreach campaigns to drive care gap closure and improve clinical quality performance across the organization.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Partner with operational and clinical stakeholders to develop, maintain, and optimize Cheers campaign workflows that support patient engagement, preventive care outreach, and care gap closure efforts
• Provide subject matter expertise for Cheers campaigns and patient engagement strategies, supporting the design, implementation, and ongoing optimization of targeted outreach initiatives within Epic
• Serve as a Senior Healthy Planet analyst supporting Epic population health workflows, registries, reporting, and outreach tools aligned with organizational value-based care initiatives
• Collaborate with clinical, operational, and leadership teams to translate value-based care priorities into effective Epic solutions that support quality, risk, and care management objectives
• Lead and support the design, build, testing, implementation, and optimization of Healthy Planet tools and workflows to ensure alignment with operational goals and end-user needs
• Analyze current workflows and recommend enhancements to Healthy Planet functionality that improve care gap closure, patient outreach, quality performance, and operational efficiency

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Epic Healthy Planet certification
• 5+ years of experience supporting Epic Healthy Planet or population health applications in a healthcare environment
• 5+ years of experience with workflow design, system configuration, testing, implementation, and optimization of Epic tools supporting value-based care or patient outreach initiatives
• 1+ years of experience with Epic Cheers functionality or patient outreach campaign workflows 
• Demonstrated experience collaborating effectively across clinical, operational, and technical teams

Preferred Qualifications:

• Epic Cheers and/or Healthy Planet certification
• Bachelor's degree in Healthcare Informatics, Computer Science, Information Technology, or a related field (or equivalent experience in healthcare systems management)
• 3+ years of experience with value-based care performance metrics (e.g., HEDIS, MIPS) and care gap management strategies
• Experience supporting MyChart integration or patient portal outreach tools
• Experience managing small to mid-sized technology optimization projects

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN