Director of Infrastructure and Operations Engineering - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

As the Director of Infrastructure & Operations Engineering, you will lead the strategy, execution, and continuous improvement of DevOps, Security Operations, Cloud Infrastructure, Site Reliability Engineering (SRE), and Platform Engineering functions. In this role, you will design, build, and deploy enterprise-grade infrastructure and AI-powered platform solutions to streamline engineering workflows and solve complex operational challenges. You will drive cloud modernization on AWS, champion responsible AI integration, and foster continuous improvement across engineering practices.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead the strategy, execution, and continuous improvement of DevOps, Security Operations, Cloud Infrastructure, Site Reliability Engineering (SRE), and Platform Engineering functions
• Own the design, implementation, and operation of secure, scalable, highly available AWS cloud infrastructure and supporting platforms
• Design, develop, and deploy AI-powered solutions and platform automations to address complex business challenges with an emphasis on responsible use of AI
• Leverage enterprise-approved AI tools to streamline workflows, automate operational tasks, and drive continuous improvement across platform engineering teams
• Evaluate emerging technology trends to inform solution design, platform architecture, and strategic innovation
• Drive DevOps transformation through CI/CD automation, Infrastructure as Code, deployment automation, and engineering productivity initiatives
• Lead Security Operations, including vulnerability management, security remediation, risk reduction, security monitoring, and compliance adherence (SOC1, HITRUST, HIPAA)
• Ensure the reliability, performance, availability, and operational excellence of production systems through effective monitoring, incident management, and service management practices
• Serve as the executive escalation point for critical incidents, outages, cybersecurity events, and operational risks, establishing disaster recovery and business continuity programs
• Partner with Architecture, Product, Engineering, Compliance, and Enterprise Technology teams to deliver secure, reliable, and intelligent technology solutions
• Manage technology vendor relationships, cloud service providers, and operational budgets while recruiting, mentoring, and developing high-performing engineering teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, Cybersecurity, or a related technical field, or 4+ years of equivalent technical experience
• 12+ years of progressive technology experience in infrastructure, cloud engineering, DevOps, platform engineering, site reliability engineering (SRE), or security operations
• 5+ years of leadership experience managing technical engineering teams
• 3+ years of experience designing, building, or deploying enterprise-scale platform automations or AI-powered engineering solutions
• 3+ years of leadership experience over DevOps and/or SecOps functions within a regulated or highly available production environment
• 3+ years of experience managing enterprise-scale AWS cloud platforms
• 3+ years of experience building and operating CI/CD platforms using modern automation and Infrastructure as Code practices (e.g., Terraform, CloudFormation, GitOps)
• 3+ years of experience leading vulnerability remediation, security governance, incident management, disaster recovery, and audit/compliance activities (e.g., SOC1, SOC2, HITRUST, HIPAA, PCI)

Preferred Qualifications:

• Master's degree (MBA, Computer Science, Information Security, Engineering Management, or related field)
• Relevant industry certifications (AWS Certified Cloud Practitioner, CISSP, CISM, Security+, Certified Kubernetes Administrator (CKA), ISC2 CC, or SAFe/Agile leadership certifications)
• Experience designing, building, or managing infrastructure supporting AI/ML workflows, MLOps pipelines, or AI-assisted engineering velocity tools
• Experience managing secondary cloud platforms such as Azure
• Deep understanding of Identity & Access Management (Active Directory, SSO, federation technologies, and privileged access controls)
• Proven technical background in containerization and orchestration platforms (Kubernetes, ECS/EKS, Docker)
• Proven expertise with enterprise observability and telemetry tools (Splunk, CloudWatch, Datadog, Grafana)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.