Clinic Supervisor - Medication Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Program managers build an understanding of our client's business, population and objectives to recommend engagement strategies and bring fresh ideas to improve service and achieve better health outcomes. They help employers build a culture of health with a dedicated well-being strategy through thought leadership, industry insights, data analysis and measurement, vendor management, health strategy design and development, and benchmarking.

Primary Responsibilities:

• Assesses IBM population health needs using available claims data, utilization statistics, and satisfaction to identify opportunities and develop tactical project plans
• Collaborates with IBM key stakeholders to develop and assist with a cohesive, holistic and data focused population health strategy to drive health improvement and resiliency of the employee population
• Develops and executes population health project management activities locally and on a global scale
• Define, promote and deliver local health events, webinars, trainings, etc. to drive engagement in IBM wellness programs
• Oversees and works across all population health vendors to remove barriers, enhance referral pathways and create integration opportunities under a unified strategy
• Conducts impact analysis of population health initiatives, benchmarks programming and utilizes claim and related data to monitor, track, forecast, and analyze trends & challenges, to identify opportunities to drive further engagement and clinical value
• Collaborates regularly with the client's internal support structure along with Optum operations, engagement, sales and account management teams
• Handles and stores all data in compliance with relevant data protection laws and policies
• Responds to client suggestions, concerns, and complaints in a timely, professional, and consistent manner while providing the gold standard in customer service
• Implements and follows all Workplace Well-being and client policies and procedures
• Completes all assigned education coursework and trainings within the first 30 days of date of hire
• Performs any other projects and responsibilities as required
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. 

Required Qualifications:

• Bachelor degree in a related field, such as health promotion, health education or public health
• 5+ years of experience in health promotion, health management or corporate wellness
• 2+ years of experience with large healthcare project management and people management

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.