Manager Technical Project/Program Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

• Positions in this function are involved in the definition, management, and implementation of technology focused projects/programs. Do not use this function is not used for project/program management in non-technology roles. Positions are business specialists and technology generalists that manage, direct and interface with business clients. Individuals in this function may be involved in:
• Defining work strategies - Planning the sprint and PI is extremely important. At times we tend to skip planning the velocity, planning the capacities of the resources, planning the USs correctly, slotting the correct USs, prioritizing the USs. All these steps are important
• Aligning these with resources and desired client outcomes, and overseeing planning and execution of the work - Feedbacks are very important. More important is the inspection all along the PI & sprint to identify if we are aligned towards achieving the goal.
• Ensuring technology solutions are managed to support business strategies, often working with senior management -
• Important aspect of having the resources aligned is to convey to them what are we trying to achieve. We need to make them believe in what we are doing and why! At times I have seen that the leads are disconnected to the cause and goal of the product. This is disheartening as the leads who are suppose to motivate the resources to perform and do more than what they do generally, are the ones who are themselves a bit lost. Close collaboration with leads
• Directing the integration of technical aspects of all related projects/programs - Integration is a simple word but at times the problem is the complexity involved with integration
• Conducting analyses, needs assessments, and cost/benefit assessments and helping to broker other technology services - Assessing the correct fit for the requirements is important . The best tech should be leveraged at all times. With the ever changing tech advancements
• Monitoring financials to ensure budget compliance
• Be able to understand Release management
• Projects are more stand-alone than programs; program management is typically the orchestration of several related projects. At entry level individual contributor roles, the primary focus will be project management. As one advances through the career path, their focus may be project or program focused, depending on business need Impact of work is most often at the local level
• Lead and facilitate Scrum teams on right development and delivery practices, guide the transition to Agile principles
• Plan and facilitate all aspects of Program Increment planning on a monthly basis
• Facilitate the Scrum of Scrum meetings, and act as facilitator across all interlocked Scrum teams at the Program level
• Serve as an expert on Agile software principles to other team members
• Engage directly with stakeholders to define mission value and prioritize work
• Deploy key metrics to enable continuous improvement
• Support scrum ceremonies for the team where needed (Planning, Retrospective, Grooming & Review/Demo)
• Facilitate impediment resolution in a timely, cost effective manner. Act as a conduit to other teams and lines of business stakeholders
• Track and produce key metrics across the entire project
• Manages and is accountable for professional employees and/or supervisors
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related discipline
• 5+ years experience leading Agile teams as Scrum Master or Tech project manager
• Exposure to the following technologies as Scrum master, product owner or RTE:
• Java/J2EE Web Services, Web APIs, and microservices
• SQL and NoSQL based solutions
• Cloud deployments, containers, and continuous integration
  SOAP and RESTful services
• Proven ability to manage multiple priorities
• Proven practical problem solving and strategic thinking skills, critical thinker, and self-starter
• Proven superior communications skills with all levels of employees and both internal and external stakeholders
• Proven ability to work in a fast paced environment while maintaining view on the strategic direction and being as detailed as needed

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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