Senior Manager - ERP

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Techno-Functional Leadership
  • Act as a subject matter expert (SME) across PeopleSoft FSCM modules (GL, AP, AR, AM, Lease Administration, etc.)
  • Lead end-to-end solution design combining functional requirements with technical architecture
  • Drive fit-gap analysis and recommend scalable solutions aligned with best practices
• Solution Design & Delivery
  • Design and oversee:
    • Application customizations and enhancements
    • Integrations (inbound & outbound interfaces, APIs, flat files)
    • Workflow and approval processes
    • Reporting and analytics solutions
    • Ensure alignment with PeopleSoft best practices and enterprise standards
    • Lead code reviews, technical design validations, and architecture decisions
• Business Partnership
  • Serve as a primary liaison for Finance, Accounting, Treasury, and Operations teams
  • Translate business requirements into technical and functional specifications
  • Partner with stakeholders to prioritize enhancements and resolve system issues
  • Provide advisory support for ERP initiatives and transformation programs
• Production Support & Operations
  • Oversee production support including:
  • Incident management and root cause analysis
  • Data corrections and issue resolution
  • System performance monitoring
  • Ensure adherence to SLAs, audit controls, and compliance requirements
  • Maintain high system availability and reliability
• Integration & Data Management
  • Lead design and execution of integrations with:
  • Banking interfaces (ACH, NACHA, Positive Pay)
  • External systems (Adaptive, ONIT, SMART, UDM, Tableau, etc.)
  • Ensure data integrity, reconciliation, and audit readiness
  • Support enterprise data strategy and modernization efforts
• Governance, Risk & Compliance
  • Ensure compliance with:
    • SOX and audit requirements
    • Data retention and security policies
    • Support user access controls, approvals, and audit documentation
    • Align changes with enterprise change management processes
• Team Leadership & Mentorship
  • Provide guidance to developers, analysts, and offshore teams
  • Review deliverables and ensure quality standards
  • Promote knowledge sharing and documentation across teams
• Strategic & Future-State Initiatives
  • Support ERP roadmap initiatives including:
  • Modernization and cloud migration
  • Automation and AI initiatives
  • Process optimization and standardization
  • Drive continuous improvement and platform maturity
• Documentation & Knowledge Management
  • Maintain SOPs, troubleshooting guides, and technical documentation.
  • Document recurring issues, fixes, and standard operating procedures to improve operational maturity
• Provides leadership to and is accountable for the performance of managers and/or senior level professional staff
• Impact of work is most often at the operational or local business unit or market level
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 15+ years of experience with PeopleSoft FSCM development and support
• Experience with integrations, reporting, and batch processing
• Solid PeopleTools knowledge (PeopleCode, App Engine, CI, App Designer)
• Solid understanding of financial systems and ERP operations
• Demonstrated ability to balance production support accountability with development deliverables

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.