Associate Clinical Director

Comprehensive MedPsych Systems, part of the Optum family of businesses, is seeking an Associate Clinical Director to join our team in Jacksonville, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

The Site Leader, along with maintaining their own clinical productivity, is responsible for managing both the operational and clinical functions of their designated site or location. You will work closely with the Operations/Administrative Team and the Executive Director to ensure smooth and efficient operations.

Primary Responsibilities:

• Culture:
  • Create and maintain a positive site environment: Foster positive energy, caring support, mutual trust, and respect by collaborating with the Executive Director and RVP of Operations
  • Nurture a culture of excellence: Act as a role model of professional and ethical practice, conduct staff recognition, and promote teamwork
  • Orientation and training: Schedule and conduct orientation to Athena and all clinic protocols/procedures for clinicians at the assigned location
  • Morale-building activities: Implement activities to create camaraderie among site staff and foster a sense of connection with the overall practice
  • Support clinician development: Provide consultation, mentoring, and guidance for professional growth
  • Customer service: Address and resolve issues promptly, providing appropriate feedback to involved clinicians and staff
• Productivity:
  • Balance best practices: Integrate clinical, technological, and business best practices
  • Communicate performance expectations: Set clear expectations for clinical quality, evidence-based treatment, documentation, and HIPAA compliance
  • Monitor office use and schedules: Ensure optimum space utilization and assist clinicians in meeting productivity goals by monitoring schedules and offering new slots for PAC promptly
  • Ensure compliance: Ensure clinicians adhere to the 48-hour note completion policy in Athena and support value-based contracts and clinical initiatives by communicating requirements and ensuring compliance
  • Identify staffing needs: Routinely communicate clinical staffing needs with the Executive Director
• Problem Solving:
  • Identify and resolve issues: Address clinical, administrative, staffing, and client matters independently and creatively, consulting with the Executive Director as needed
  • Provide support and consultation: Offer ongoing clinical case consultation, assist clinicians in meeting productivity goals, and provide technological training and troubleshooting
  • Manage complaints and feedback: Address internal and external customer complaints, providing feedback to involved individuals
  • Streamline processes: Seek opportunities to streamline administrative processes and work with administrative staff on implementation
  • Manage office space: Oversee the physical office space and communicate issues with the Executive Director
  • Other tasks: Perform additional duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Advanced degree (LMHC, LICSW, PsyD, PhD) in Mental Health
• 1+ years of experience to have worked as a leader in a healthcare/behavioral health, growth-oriented organization

Preferred Qualifications:

• Proven solid relationship skills to grow and maintain relationships with any individual, irrespective of background and type of personality
• Proven solid leadership capability
• Proven solid written and verbal communication skills
• Proven solid detail-orientation
• Proven solid ethical standards and compassion
• Demonstrated ability to possess reliable problem-solving ability
• Demonstrated ability to work with recent technological applications relating to daily tasks and ability to train staff on the use of the applications
• Demonstrated ability to perform multiple tasks simultaneously
• Demonstrated ability to build on the vision and be a positive force in developing the plan to get there

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare  is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.