Sr Systems Mgmt Analyst

Our Company

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Position Summary

As a Senior Systems Management Analyst, you will play a critical role in monitoring, maintaining, and optimizing enterprise infrastructure and application systems to ensure maximum availability, performance, and security. You will analyze system metrics, manage incident escalations, and develop automation scripts to streamline daily administrative tasks. In this role, you will embed enterprise-approved AI tools into your daily workflows to augment decision-making, automate repetitive tasks, and elevate service delivery quality across cloud and server environments. This position is an addition to the Claim Audit Platform (CAP) Platform Strategic Response (PSR) team, which provides support for the CAP application.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Monitor servers, applications, and network systems to ensure performance, availability, and system stability
• Perform routine maintenance, software updates, and security patches to mitigate vulnerabilities and support compliance
• Analyze system logs, metrics, and performance data to identify bottlenecks and implement tuning and optimization strategies
• Respond promptly to system alerts, troubleshoot production issues, document root cause analysis, and execute preventive measures
• Develop scripts and Infrastructure-as-Code tools to automate repetitive system management and administration tasks
• Collaborate with application, network, and security teams to resolve complex technical issues and support internal stakeholders
• Use enterprise-approved AI tools to streamline workflows, automate tasks, enhance documentation, and drive continuous operational improvement
• Evaluate emerging tool capabilities and industry trends to inform infrastructure solution design and strategic optimization

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 4+ years of experience in systems administration, system management, or IT infrastructure support across Linux or Windows environments
• 4+ years of hands-on Azure cloud experience, including resource management, monitoring, and cost/performance optimization
• 4+ years of experience configuring and managing monitoring tools (e.g., Azure Monitor, Log Analytics, Grafana, Datadog) and alerting/incident escalation workflows
• 4+ years of experience developing automation scripts using PowerShell, Bash, or Python
• 4+ years of experience using code repositories (such as GitHub) for version control, automation scripts, or Infrastructure-as-Code
• 2+ years of experience leveraging enterprise-approved AI tools (such as GitHub Copilot or Microsoft 365 Copilot) to augment coding, documentation, data analysis, or administrative workflows

Preferred Qualifications

• Undergraduate degree in Computer Science, Information Technology, or equivalent practical experience
• Relevant Azure or cloud administration certifications (e.g., Microsoft Certified: Azure Administrator Associate)
• Strong knowledge of security standards, vulnerability remediation, and enterprise compliance requirements
• Proven troubleshooting skills supporting high-availability production environments
• Excellent written and verbal communication skills with a strong track record of cross-functional team collaboration

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN