Quality Engineering Lead - SDET

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Own and execute end-to-end UAT activities including test planning, scenario creation, execution, and sign-off for Healthcare Provider applications
• Perform functional, integration, and smoke testing across multiple releases and environments
• Ensure high-quality releases by identifying defects early, performing root cause analysis, and collaborating with engineering teams
• Develop and maintain automation test scripts/frameworks for E2E workflows coverage
• Support post-deployment testing and release validation, ensuring production readiness
• UAT & Stakeholder Collaboration
  • Work closely with Product Owners, Development, Implementation, and Support teams to validate business workflows and use cases
  • Participate in UAT planning discussions, identify risks, and propose mitigation strategies
  • Track and report defects, status metrics, and release readiness to stakeholders
  • Contribute to improving UAT processes
• Test Automation & Tools
  • Build, enhance, and maintain automation frameworks and test suites
  • Execute automation suites and analyze failures for continuous quality improvement
  • Use tools such as ALM, Rally, Selenium or equivalent frameworks, GitHub
  • Improve automation efficiency and coverage across releases
  • Contribute to automation initiatives and deliver automation tasks with consistent quality and timelines
• AI / Innovation Responsibilities
  • Leverage AI tools (e.g., GitHub Copilot, Generative AI tools) to improve productivity
  • Apply prompt engineering techniques to accelerate test case design, scenario generation, and validation
  • Contribute to creation of AI-based accelerators / Copilot agents for test optimization and requirement analysi
  • Identify and implement AI-driven process improvements in UAT workflows
• Process Improvement & Quality Excellence
  • Develop tools/utilities to improve test efficiency and reporting
  • Promote best practices in test design, execution, and reporting across teams
  • Experience driving process improvement projects and tools adoption
• Domain Expertise
  • Apply knowledge of US Healthcare domain (Provider workflows, analytics)
  • Validate business-critical workflows aligned to real-world healthcare scenarios
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Engineering / Computer Science / related field
• 4+ years of solid experience in: 
  • Manual testing and UAT execution
  • Test case creation and defect management
  • Automation frameworks and scripting
• Hands-on experience with test management tools (ALM / Rally)

Preferred Qualifications:

• Experience in AI-driven QA practices (prompt writing, Copilot usage, automation acceleration)
• Exposure to validating Power BI or Analytical reports
• Exposure to test optimization, automation transformation, or QA innovation initiatives
• Solid analytical, debugging, and problem-solving skills
• Ability to work in a fast-paced, cross-functional environment

Key Competencies:

• Quality Ownership & Accountability
• Solid Analytical Thinking
• Collaboration & Communication
• Innovation Mindset (AI adoption, automation-first approach)
• Continuous Improvement & Process Excellence

Soft Skills / Behavioral Expectations:

• Demonstrates ownership and accountability for deliverables
• Actively contributes to team knowledge sharing and mentoring
• Drives a culture of innovation and continuous improvement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.