Program Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Enterprise Enablement Learning & Development (L&D) Program Manager is responsible for designing, delivering, and continuously improving scalable, enterprise-wide development programs that enhance employee capability, engagement, and retention.

This role operates at the intersection of business strategy and workforce transformation, translating organizational priorities into impactful learning experiences that support employee growth, career progression, and operational excellence.

Partnering closely with business leaders, HR, and People Business Partners, the Program Manager builds and executes development programs across the employee lifecycle-from onboarding through advanced career development-driving measurable outcomes in engagement, performance, and retention

Primary Responsibilities:

• Design and deliver enterprise learning and development programs that support employee growth, capability-building, and career progression
• Lead onboarding, early-tenure, and continuous learning programs to strengthen employee engagement and performance
• Develop and track key program metrics, including adoption, engagement, time-to-proficiency, and business impact
• Partner with HR, People Business Partners, and business leaders to identify and address workforce development needs
• Build role-based learning journeys, skills frameworks, and proficiency models to drive consistent readiness across teams
• Create scalable enablement solutions that support rapid hiring, growth, and evolving business complexity
• Lead change management and adoption strategies, including stakeholder alignment and communication planning
• Align learning initiatives with operational priorities by partnering with delivery, quality, and business teams
• Establish program governance, ownership models, and continuous improvement processes

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of progressive experience in Learning & Development, Organizational Development, Training Development, or Workforce Enablement
• 3+ years leading enterprise or large-scale programs impacting 500+ employees or cross-functional business units
• Demonstrated experience designing and implementing end-to-end learning programs, including onboarding, role-based development, and career progression frameworks
• Experience partnering with senior business leaders and HR/PBPs to align development strategies to workforce and business priorities
• Experience managing multiple concurrent programs with measurable business impact in a fast-paced, matrixed environment
• Experience partnering cross-functionally with HR and business leaders
• Experience with change management and adoption strategies
• Solid understanding of adult learning principles and employee development strategies
• Proven ability to lead complex programs from strategy through execution
• Proven solid stakeholder management and influencing skills
• Proven data-driven approach to program design and performance measurement
• Proven ability to define and measure program success using metrics such as time-to-proficiency, adoption rates, engagement scores, and retention outcomes

Preferred Qualifications:

• Master's degree in Organizational Development, Business Administration, Human Resources, or related field
• Certification in Instructional Design, Change Management (e.g., Prosci), or Coaching/Leadership Development
• Experience supporting enterprise transformations, rapid growth environments, or workforce scaling initiatives (e.g., hiring ramps of 100+ employees annually)
• Experience implementing or optimizing Learning Management Systems (LMS) or learning technologies at scale

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.