Communications Specialist - Workers Compensation - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Communications Specialist plays a central role in producing high-quality communications for internal and external audiences by ensuring clarity, accuracy, consistency, and alignment with corporate brand and content standards. The role oversees both standard and critical communications, including executive messaging, website updates, official correspondence, and emergency alerts; serves as a trusted communication partner to executive leadership; performs technical and editorial reviews of proposals and official documents; enforces style guidelines; and may propose new and innovative communication assets or approaches.

This is a highly collaborative role that works closely with all lines of business and serves as an editorial steward for the organization, coordinating inputs from multiple stakeholders and delivering polished, accurate, audience-appropriate communications, often within aggressive timelines.

Key skills include:

• Advanced writing, editing, and proofreading skills across executive, technical, and market-facing communications
• Solid editorial judgment and attention to detail for highly visible materials that are often complex
• Proven experience supporting executive and CEO communications
• Ability to manage multiple priorities, versions, and deadlines in a fast‑paced environment
• Effective collaboration and facilitation skills with senior leaders and cross‑functional teams
• Working knowledge of brand, style guidelines, and content governance standards

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Communications oversight and editorial leadership
  • Oversee all internal and external OWCA communications to ensure clarity, consistency, and alignment with corporate guidelines
  • Perform technical and editorial reviews of proposals, executive communications, and market-facing documents to ensure accuracy, professionalism, and audience alignment
  • Ensure version control discipline and proper storage of final materials to prevent duplication or conflicting communications
  • Perform quality assurance on all communications including email formatting, links verification, and distribution list accuracy, prior to distribution
  • Act as an editorial steward across proposals, executive presentations, website content, and official correspondence
• Executive and CEO communications
  • Write and edit communications on behalf of executive leadership, including CEO newsletters, announcements, presentations, town hall materials, and follow up communications
  • Manage the OWCA Communications mailbox and draft official announcements, memos, and executive messaging
  • Support speaker engagement preparation and executive-facing materials as required
• Writing and content development
  • Research, draft, facilitate reviews for, and finalize a wide range of internal and external communications, including:
    • Executive and division-wide communications
    • Client-requested documents
    • Website copy and digital content
    • Industry award nominations and sponsorship copy
    • Emergency and time-sensitive communications
  • Ensure all written materials are clear, accessible, and appropriate for the intended audience
  • Draft, format, schedule, and distribute email communications using enterprise email platforms and marketing automation tools, ensuring accuracy, audience targeting, and alignment with brand standards.
  • Ensure communications are adapted appropriately across channels (email, web, executive messaging) and maintain consistency of messaging across formats and audiences.
• Facilitation and collaboration
  • Organize and lead working sessions and review meetings with executive leadership, business development, clinical, policy, product, IT, and account teams
  • Coordinate daily with internal communications partners and other contributors
  • Ask pertinent questions, listen carefully, and incorporate feedback while maintaining editorial integrity and standards
• Continuous improvement
  • Identify internal or external knowledge gaps, emerging needs, or opportunities to improve how information is communicated
  • Develop new communication formats, resources, or standards where no precedent exists
  • Maintain and enforce the OWCA Communications Style Guide in alignment with corporate standards
  • Seek ongoing opportunities to improve communication quality, reach, efficiency, and impact
  • Monitor and evaluate communication performance and apply insights to improve future communications
  • Maintain and optimize standardized communication templates to improve efficiency, consistency, and scalability
• Working style and expectations
  • Comfortable working under short turnaround times and shifting priorities
  • Able to balance strategic thinking with hands-on execution
  • Values professionalism, precision, and clarity in all written and verbal communications
  • Demonstrates sound judgment when handling sensitive or executive-level information
  • Works a standard Monday through Friday schedule, with flexibility during peak communication periods

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 5+ years of experience in professional communications, corporate writing, editorial review, or related roles
• Demonstrated experience supporting executive or C-suite communications
• Proven exceptional writing, editing, and proofreading skills, with solid attention to detail and accuracy
• Demonstrated ability to manage multiple projects, priorities, and versions simultaneously in a fast-paced environment
• Proven solid facilitation and collaboration skills, with the ability to work respectfully and effectively across diverse teams and leadership styles

Preferred Qualifications:

• 3+ years of workers of compensation experience and program knowledge
• Experience working with email marketing automation platforms such as Adobe Marketo, HubSpot, Salesforce Marketing Cloud, Mailchimp, Sharp Spring, or Constant Contact
• Experience in healthcare, insurance, regulated industries, or complex B2B environments
• Familiarity with digital content, website publishing, and enterprise content governance

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.