Product Owner

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Product Owner, B2C Data Enablement, is responsible for managing the business capability and technology backlog required to ingest, integrate, and activate data within Adobe Experience Platform and the Customer Data Platform. The role serves as the primary business Product Owner working with technology, data, analytics, marketing, privacy, and operational stakeholders to translate B2C marketing needs into prioritized, actionable technology work.

This individual manages the capability across its lifecycle, from business need and data-use-case definition through requirements, prioritization, delivery, adoption, and performance measurement. The Product Owner ensures that new data ingestion and enhancement requests are aligned to business strategy, customer experience objectives, campaign priorities, technical feasibility, regulatory requirements, and measurable business value.

Consistent with Grade 28 expectations, the position establishes relationships with internal businesses, applies prioritization within its scope, translates business strategies into engineering requirements, and works independently while seeking guidance on the most complex decisions. 

This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. 

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

Capability and Product Ownership

• Translate business strategies into engineering requirements, validating requirements with the business, engaging target users, and managing feedback through the backlog. 

Backlog Ownership and Prioritization

• Own and continuously manage / prioritize the backlog of technology-enabled capability work, with a primary focus on new data ingestion and data enablement for B2C marketing campaigns ensuring clear business outcomes, requirements, acceptance criteria, and measures of success before work enters technology delivery.

Business and Technology Partnership

• Establish productive cross-enterprise relationships, maintaining open communication about capability strategy and challenges, coordinating internal resources, facilitating decisions, and setting realistic timelines

Capability Roadmap and Lifecycle Management

• Support development and execution of the capability roadmap, including data-source onboarding, capability enhancements, campaign enablement, technical dependencies, and operational improvements.

Performance and Value Measurement

• Gather and analyze capability KPIs, provide facts and criteria for decisions, assemble dashboard metrics, explain and quantify potential value, and partner with subject-matter experts when developing business cases.   

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED 
• Must be 18 years of age or older
• Experience in capability management, product ownership, product management, business analysis, data enablement, marketing technology, or a related function
• Experience managing a technology backlog and translating business needs into requirements for engineering or delivery teams
• Experience partnering across business, technology, data, analytics, operations, marketing, privacy, or compliance functions
• Working knowledge of Agile and other applicable development methodologies
• Experience defining measurable outcomes and using evidence to guide prioritization and delivery decisions
• Experience operating in a large, matrixed organization with multiple business and technology stakeholders
• Experience developing user stories, acceptance criteria, roadmaps, value statements, and capability-performance metrics
• Ability to work full-time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm

Preferred Qualifications:

• Experience with Adobe Experience Platform, Adobe Real-Time CDP, or a comparable enterprise Customer Data Platform.
• Experience supporting B2C marketing campaigns, audience development, personalization, customer journeys, or omnichannel activation.
• Experience with enterprise data ingestion, source-system onboarding, data integration, customer-data models, identity resolution, or audience activation.
• Familiarity with data governance, customer consent, privacy, data quality, and regulatory considerations associated with customer data.

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft skills:

• Ability to evaluate competing priorities and make fact-based recommendations
• Strong written and verbal communication skills, including the ability to translate between technical and nontechnical stakeholders
• Demonstrated ability to facilitate cross-functional decisions and influence without direct authority
• Ability to work independently, manage ambiguity, and seek guidance appropriately for complex or high-impact decisions
• Capability lifecycle management
• Product ownership and backlog management
• Business-to-technology translation
• B2C marketing and customer-data orientation
• Prioritization and decision facilitation
• Data-driven critical evaluation
• Relationship management and influence
• Technical aptitude
• Business and financial acumen
• Accountability and operational rigor
• Adaptability and change leadership

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. 

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.