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Account Manager Pharmacist - Remote
Dublin, Ohio
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Account Manager Pharmacist interacts directly with the Director of Clinical and Client Operations, is part of the larger Account Manager Pharmacist team, interacts with the larger OWCA Clinical Services team, the Go-To-Market Team, Informatics, Business Development, and Industry Stakeholders including our clients, whether assigned to the individual Account Manager Pharmacist or to our division in general. These interactions are to design, develop, implement and maintain clinical programs, strategies, and interventions supporting best practices in drug utilization for our clients while promoting the growth and retention of all OWCA clients.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Works with the Director of Clinical and Client Operations and all internal and client stakeholders to implement new clients to our PBM and clinical services
- Works to implement and develop clinical programs and clinical reporting that assists clients in achieving their goals and objectives for their PBM and Managed Care programs
- Acquires and maintains detailed knowledge of all supported clients with respect to clinical programs (including program setup and reporting), overall clinical program performance, and client clinical goals
- Acquires and maintains detailed knowledge of all available clinical products and services in order to provide appropriate client support and to participate in internal continuous performance improvement initiatives
- Participate in client stewardships, deliver clinical analysis of data and trends, speaking to clinical commentary and owning presentation to client on clinical trends and formulary options
- Maintains client relationships to be the escalation point of contact for any clinical concern or issue related to the PBM programs and as an alternative to the account manager as appropriate
- Identifies client project requirements and produces the necessary documentation to initiate the discussion for the new client initiative and to assist the internal development team in their project planning
- Develops and oversees implementation strategies for new clinical pilot programs and reports
- Develop and implement strategies for ongoing maintenance of drug lists at a client level for applications and programs that may not be in the department's standard offering
- Monitors, facilitates, and reports on productivity and performance of the client's medication and prescription utilization at both internal and external client meetings
- Develop plans to mitigate and identify issues identified from trending
- Brings forth topics of client concern and for discussion with the Pharmacy and Therapeutics Committee, as appropriate and as related to client matters
- Evaluates for successful client project and program execution
- Provides direction and mentoring for other Clinical Liaison Pharmacists or department peers
- Serves as a subject matter expert for clinical project and reporting development, as needed and as related to client matters
- Assist with program enhancements and support initiatives that improve workflow efficiency and service quality
- Perform other duties as assigned by management to support client needs or balance workload across the team
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Pharmacy degree from an accredited College of Pharmacy
- Licensed pharmacist in good standing within state of residence
- 5+ years of clinical experience including the assessment of complicated medication regimens and implementation of therapeutic interventions
- 1+ years of Pharmacy Benefit Management experience
- Experience with professional and technical writing
- Intermediate to advanced skills with data analytics, reporting, speaking and presenting to groups
- Proficiency with Microsoft Outlook, Word, and Excel
- Proficiency with writing project plans, policies and procedures
- Proven excellent oral and written communication, organizational and interpersonal skills
- Proven high degree of initiative and independent judgment
- Proven solid attention to detail
- Proven ability to prioritize tasks to consistently meet deadlines and engage in a variety of tasks simultaneously
- Proven ability to be flexible, and capable, of handling constant change and multiple new processes
- Proven ability to interact as a professional team member and collaborate with other healthcare professionals and business colleagues
- Proven ability to work both independently and within a team environment
- Driver's License and access to reliable transportation
Preferred Qualifications:
- PharmD/Advanced degree or Post-graduate residency with significant focus on pain management
- Workers' Compensation industry experience
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Benefits
Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
Life
Resources and support to focus on what matters most to you, in every facet of your life.
Emotional
Education, tools and resources to help you reduce and manage stress, build resilience and more.
Physical
Health plans and other coverage to support wellness for you and your loved ones.
Financial
Benefits for today and to help you plan for the future, including your retirement.
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