Product Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Product Analyst partners with Product Management and the Data Analytics team to design, develop, and deliver product-facing reporting and insights that inform Product Health, Product Improvements, and Product Utilization across the Networks Pharmacy Software Product Team. This role translates complex data into clear, consumable insights that guide roadmap decisions, operational improvements, and customer outcomes, leveraging modern analytics, visualization, and AI-enabled tools to accelerate time to insight. 

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Partner with Product Managers to define, measure, and operationalize product health, adoption, utilization, and improvement metrics aligned to product strategy and lifecycle stages
• Collaborate closely with the Data Analytics team to source, transform, and validate data from multiple systems to support accurate and trusted product reporting
• Design, build, and maintain dashboards, scorecards, and recurring insights using a variety of data visualization tools for product and leadership audiences
• Write and optimize SQL queries to analyze large and complex datasets, identifying trends, risks, and opportunities impacting product performance
• Translate analytical findings into clear narratives and actionable recommendations to support roadmap prioritization and continuous product improvement
• Leverage AI-driven tools and techniques to automate analysis, accelerate insight generation, and reduce time to delivery for product-facing reporting
• Ensure consistency and clarity in metric definitions by partnering with Product, Engineering, and Operations stakeholders
• Proactively identify gaps in product measurement and recommend new metrics or analytical approaches to improve decision-making

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or equivalent practical experience in analytics, business, technology, or a related field
• Proven solid experience in product analytics, data analytics, business analysis, or a product-adjacent analytical role
• Demonstrated solid proficiency in SQL with experience querying and validating complex datasets
• Proven hands-on experience with data visualization tools such as Power BI, Tableau, Looker, or similar platforms
• Demonstrated solid understanding of product metrics, KPIs, and product lifecycle measurement
• Demonstrated experience working in a matrixed environment in close partnership with Product and Engineering teams

Preferred Qualifications:

• Proven experience applying AI or machine learning tools to accelerate analytics workflows or insight generation
• Demonstrated familiarity with pharmacy, healthcare, or other regulated technology environments
• Proven solid ability to translate technical data into clear, business-oriented insights and recommendations
• Demonstrated critical thinking skills with a solid bias toward data-driven decision-making
• Proven ability to be comfortable operating in environments with evolving requirements and ambiguity

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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