Sr. Process Improvement Director - Remote

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.  

The Senior Process Improvement Director is responsible for leading cross-functional initiatives to improve operational efficiency, streamline workflows, and drive process optimization across the organization.  This role will leverage Lean Six Sigma methodologies to identify gaps, implement scalable solutions, and bring together key stakeholders to resolve operational challenges.

The ideal candidate is highly organized, results-driven, and experienced in managing complex projects within a healthcare or specialty pharmacy environment.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead end-to-end project management for process improvement initiatives across business operations
• Apply Lean Six Sigma principles to analyze workflows, identify inefficiencies, and implement sustainable solutions
• Facilitate collaboration across cross-functional teams to drive alignment and resolve process-related issues
• Develop and maintain project plans, timelines, and deliverables to ensure successful execution
• Standardize and document processes to improve consistency, scalability, and operational performance
• Monitor project performance, track KPIs, and provide regular updates to stakeholders and leadership
• Support organizational change management efforts related to process improvements and new initiatives
• Identify risks and develop mitigation strategies to ensure project success

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in project management and process improvement
• Solid knowledge and application of Lean Six Sigma concepts and methodologies
• Proven ability to lead cross-functional teams and drive process improvement initiatives
• Proven solid organizational, problem-solving, and analytical skills
• Proven excellent communication and stakeholder management abilities
• Driver's License and access to a reliable transportation
• Ability to travel up to 25%

Preferred Qualifications:

• Lean Six Sigma certification (Green Belt, Black Belt, or equivalent)
• Experience within specialty pharmacy, healthcare, or PBM environments
• Experience implementing or supporting Project Management Office (PMO) structures
• Familiarity with regulatory or compliance-driven environments

Key Competencies

• Process optimization and continuous improvement
• Cross-functional collaboration and leadership
• Strategic thinking and execution
• Operational efficiency and workflow design
• Solid organizational and time management skills
  

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.