I O Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Working closely with applications to adopt AI automation and bots. 
• Working with Software Engineering teams; evaluate system specifications, provision and support delivery of application infrastructure
• Define and drive VPC decisions to ensure the stability, reliability and availability of applications and services
• Create and maintain IAC using Terraform, Chef and/or Puppet
• Create and configure CI pipeline supporting Continuous Delivery
• Negotiate and document agreed upon standards to support auto-scaling infrastructure
• Administer Windows and Linux Servers including configuration, patching and ensure overall server health
• Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability
• Engage in capacity planning and demand forecasting, software performance analysis and system tuning
• Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks
• Work with log aggregation tools like Splunk and ELK
• Analyze dump files and error codes
• Provide Root Cause Analysis
• Troubleshoot, research and analyze complex problems
• Provide Support for Continuous Integration and Continuous Delivery
• You will be involved in solving moderately complex problems and/or conduct moderately complex analysis
• You will provide explanations and information to others, including Senior Leadership on challenging issues
• You will identify / quantify scope and impact of business changes on systems
• You will maintain awareness of current technology assets, and the applicability and capability of each
• Participate in on-call rotation maintaining application availability
• Other responsibilities as determined necessary

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology or related field or equivalent experience
• 3+ years of experience supporting, configuring and engineering applications
• 2+ years of Windows OR Linux / UNIX System Administration experience
• 1+ years of experience with troubleshooting complex infrastructure problems in an enterprise environment
• 1+ years of experience and understanding of network theory, such as different protocols (TCP / IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing

Preferred Qualifications:

• Experience configuring and supporting network switches, routers, firewalls
• AWS (Amazon Web Services) and/or Azure experience
• Scripting Experience (Bash, Ruby, Python etc.)
• Experience with app and web server configuration and maintenance (Ex. JBoss, WebSphere, Apache Tomcat)
• Ability to communicate analysis including trends and opportunities to improve service availability
• Working knowledge of AI tools and Agentic AI
• Working knowledge of relational databases including MS SQL and Oracle
• Relative industry certifications

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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