Agile Practitioner 2

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Act as a Scrum Master for multiple teams, providing organization-focused cross-team consulting and coaching on team maturity
• Empower teams to take ownership of their daily efforts, product roadmap, and alignment with the broader organization
• Anticipate and manage team conflicts, guiding teams through healthy conflict resolution and fostering collaboration
• Coach teams in handling chaos and uncertainty, promoting a culture of understanding and considering different perspectives
• Model and promote Optum Financial Value Delivery Principles, including working agreements, team empowerment, customer engagement, and continuous improvement
• Continuously develop knowledge and skills aligned with Optum Financial Value Delivery through internal Agile and culture trainings, self-study resources, and external certifications
• Seek feedback proactively and use it to improve individuals and teams
• Communicate effectively across multiple teams and roles, using active listening and questioning techniques
• Create transparency within and across teams, utilizing tools and practices that bring transparency to work management and knowledge management
• Guide delivery team members, mentoring and coaching them in Optum Financial Value Delivery principles and practices
• Identify and address blocking issues, protect teams from outside distractions, and track progress and team health using lean-agile practices and metrics
• Collaborate with Product Owners and other team leadership to articulate a clear, compelling shared product vision and ensure backlog health and alignment
• Support program-level product demand and capacity management 
• Prioritize and organize cross-team work effectively, handling work pressures and taking ownership of responsibilities
• Demonstrate alignment with company values and Optum Financial Value Delivery principles, being approachable and a team player
• Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 1+ years of experience as a Scrum Master or Agile Coach, preferably in a cross-team or program-level role

Preferred Qualifications:

• Strong understanding and application of SaFe and/or Lean-Agile principles and practices
• Strong communication and interpersonal skills, with the ability to convey thoughts and ideas effectively across multiple teams and roles
• Excellent coaching and facilitation skills, with the ability to guide teams through conflict resolution and foster collaboration

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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