Associate Director, Enterprise EOHS Delivery (Portfolio & Operations) - MN

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Associate Director, Enterprise EOHS Delivery, Portfolio & Operations serves as a key member of the Enterprise EOHS leadership team, reporting to the Sr Director Delivery & Portfolio Management (D&PM). This role acts as an execution leader for the enterprise EOHS portfolio and organizational operations, responsible for driving portfolio execution, operational excellence, governance, and organizational effectiveness while providing strategic executive support to the VP of EOHS and ensuring successful delivery of priorities across the EOHS organization.

Working across EOHS enterprise functions, EOHS technology, training, communications, finance, and other enterprise partners, this leader translates strategy into actionable plans, drives disciplined execution, and provides the structure, governance, and operating rhythm necessary to achieve Enterprise EOHS objectives. The role functions as a liaison across enterprise functions to ensure priorities are aligned, decisions are executed, communications are coordinated, and organizational operations run effectively and efficiently.

Strategic operator and execution-focused leader with the ability to move seamlessly between strategy discussions and day-to-day operational execution. Ability to think and operate within and between the macro and the micro lens of the defined scope of work. Builds structure, drives accountability, and creates clarity in complex environments through data. Highly effective at influencing across organizations, aligning stakeholders, and turning priorities into measurable outcomes while fostering collaboration, discipline, and continuous improvement across the enterprise.

Primary Responsibilities:

• Enterprise Portfolio & Strategy Execution
  • Partner with the Sr Director D&PM to operationalize the multi-year EOHS strategy and ensure strategic priorities are translated into executable initiatives
  • Manage execution oversight of the enterprise EOHS portfolio, ensuring initiatives are aligned to business priorities, regulatory requirements, risk reduction objectives, and investment commitments
  • Support alignment between strategy, portfolio planning, delivery execution, and business outcomes
  • Monitor enterprise-level risks, dependencies, resource demands, and delivery performance across strategic initiatives
  • Support strategic planning, annual objective setting, quarterly business reviews, and portfolio prioritization activities
  • Ensure leadership decisions are effectively communicated, implemented, and tracked through completion
• Operational Delivery & Governance Leadership
  • Lead and maintain the EOHS portfolio management and governance framework
  • Establish sustainable intake, prioritization, planning, templates, processes, and execution practices across the organization
  • Own governance forums and executive review processes, that provide visibility into portfolio health, risks, dependencies, financials, and outcomes
  • Support development of executive dashboards, scorecards, and KPI reporting to support informed decision-making
  • Drive accountability for portfolio commitments and delivery milestones
• Enterprise Leadership Operations & Alignment
  • Serve as a strategic operational partner to the VP of EOHS and Enterprise EOHS leadership team, supporting executive priorities, leadership alignment, and disciplined follow-through
  • Manage leadership operating rhythms including staff meetings, leadership team meetings, business reviews, strategy sessions, and planning forums
  • Coordinate leadership agendas, briefing materials, presentations, communications, and follow-up actions to support aligned execution
  • Provide executive support for VP-level priorities by preparing briefing materials, organizing decision points, tracking commitments, and ensuring timely follow-up on key actions
  • Ensure alignment across EOHS leadership team priorities and facilitate cross-functional collaboration
  • Track organizational objectives, commitments, action items, and leadership decisions to ensure execution and accountability
  • Support organizational communications, leadership messaging, and engagement initiatives in partnership with EOHS communications and related enterprise functions
  • Anticipate organizational challenges and proactively identify opportunities to improve effectiveness, decision-making, and execution
  • Collaborate with finance and other enterprise partners to coordinate annual planning activities, budget cycles, workforce planning, and related operational processes
• Enterprise Operations & Organizational Effectiveness
  • Partner with the Sr Director D&PM to track vendor contract cycles and enable timely evaluations, decisions, and renewals
  • Own the operational cadence of the Enterprise EOHS organization, ensuring effective planning, coordination, communication, and execution
  • Drive continuous improvement of organizational processes, governance practices, and operational workflows
  • Support leadership teams in establishing clear accountability, performance measures, and execution routines
  • Identify and remove barriers that impede organizational effectiveness and delivery performance
  • Ensure consistent execution and operating discipline across all EOHS functions
  • Define, measure, and report on key operational metrics/KPIs that provide visibility into operational effectiveness inclusive of AI utilization
• Stakeholder & Enterprise Relationship Management
  • Build strong working relationships across EOHS, EOHS Technology, Training, Communications, Finance, Enterprise Services, Compliance, Risk, and business partners
  • Serve as a central coordination point for strategic initiatives requiring cross-functional alignment
  • Function as a liaison to other enterprise functions, ensuring EOHS priorities are effectively connected to training, communications, technology, finance, compliance, risk, and business partner needs
  • Support change management and organizational readiness activities for key initiatives and transformation efforts

Key Outcomes

• Successful execution of Enterprise EOHS strategic priorities and multi-year roadmap
• Strong and sustained partnerships and collaboration
• Effective governance and visibility across enterprise initiatives, investments, risks, and outcomes
• Consistent organizational operating rhythms that drive accountability and execution
• Strong leadership alignment and efficient decision-making across the EOHS leadership team
• Improved organizational effectiveness, execution maturity, and operational discipline
• Increased transparency into portfolio performance, capacity, and strategic progress
• Clear coordination across EOHS priorities, enterprise partners, and enabling functions through proactive planning, communication, and execution

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of progressive experience in portfolio management, program management, business operations, strategic planning, operational leadership, or enterprise delivery within a complex, matrixed organization
• Experience partnering with senior leadership teams to support governance, portfolio oversight, strategic planning, operational execution, and cross-functional coordination
• Demonstrated ability to lead enterprise-scale initiatives and translate strategic objectives into executable plans, measurable outcomes, and sustained operational results
• Proven expertise in portfolio and program management, including governance frameworks, operational metrics, executive reporting, and the use of portfolio management, reporting, and collaboration tools
• Proven ability to develop executive-level communications, presentations, dashboards, and other materials that support informed decision-making
• Demonstrated facilitation, stakeholder management, and influencing skills, with the ability to navigate ambiguity, align diverse stakeholders, and drive accountability across multiple functions

Preferred Qualifications:

• Healthcare, compliance, risk management, technology, environmental health & safety, occupational health, or enterprise operations experience
• Communications and training experience, particularly in support of enterprise change management, leadership messaging, stakeholder engagement, and adoption of new processes or programs

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.