Business Data Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The ideal candidate for this position is detail-oriented and highly innovative. He or she will also be responsible for translating business needs to IT solutions. They need to be able to operate in complex and often ambiguous situations. This role is about advancing and integrating our customer data with modernization approaches that have broad impact to our marketing and customer experience organization. It's about leveraging our current foundational data infrastructure and enhancing it so that members are presented with relevant messages at the right time and in the right channel.

This person will have a high degree of individual responsibility and will be expected to quickly become a data expert within the organization. They will be comfortable working both independently and cross functionally in executing multiple data projects simultaneously. The ideal candidate will have an analytical mindset with solid attention to detail, and leverage AI to streamline workflows, enhance insights, and improve execution quality, while establishing guardrails to ensure responsible and compliant use.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Experienced data and business analyst
• Understand and document the business requirements based on the customer's needs. This includes understanding and evaluating the enhancement request, the business process, and general system capabilities
• Support data modernization efforts and data migration to enterprise solutions
• Champion the thoughtful adoption of AI tools and techniques across initiatives to accelerate analysis, enhance quality, and scale impact, ensuring alignment with business objectives and enterprise standards
• Research and gain a high-level understanding of data elements and sources
• Data Profiling and Creation - in particular, experience working with streaming data sources and profiling data 
• Define the source of data - type of ingestion, relationships, tables, variables, and transformations that may be needed
• Become a SME in how the data will be used and how it functions
• Create and ensure that artifacts are complete per the business and the artifact is ready for review with IT teams to begin the Solutioning phase of the Software Development Life Cycle (SDLC)
• Presenting ideas and findings in meetings
• Create process flows to simplify hand off from business to IT resources
• Excel at problem solving, identifying the root cause and approach a challenge in multiple ways 
• Proactively troubleshoot data quality issues by identifying the root cause of data discrepancies and determining and implementing recommendations for resolution
• Work with business counterparts on operational readiness activities to ensure that necessary training and procedure updates have occurred
• Contribute to the execution of the Adobe Experience Platform data roadmap including initiatives related to data quality, data unification, data governance, data movement, and data access
• Provide leadership and project management in a cross-team environment
• Be comfortable juggling multiple projects and constantly shifting timelines in a fast-paced complex environment
• Understanding of data warehousing concepts
• Analyze large amounts of data and business processes to form ideas and solutions to support data enablement, standardization, cleansing of the data, and data readiness
• Data Gap Analysis
• Build Test Cases
• Conduct data Validation and Testing
• Ensure business rules are clearly defined 
• Ensure metrics are clear and have supporting data
• Ensure metrics are measurable
• Ensure requirement collection is standardized - Data Selection or Transformations (including Table Joins) 
• Ensure Data Governance standards are incorporated

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of experience supporting data related initiatives (system integration, data warehouse build, data mart build or related) and a proven track record of exceeding expectations on these initiatives 
• 4+ years of business analyst experience
• 1+ years of QA/UAT experience
• Proven solid documentation skills (business requirements documents, source to target mappings, transformation rules, etc.)
• Ability to write/understand complex SQL queries involving advanced unions, joins, aggregations, and groups

Preferred Qualifications:

• Adobe Experience Platform experience
• JSON experience
• Azure experience
• Python experience
• R experience
• Workfront experience
• Rally experience
• MS Office Toolset experience
• Experience with Healthcare data
• Experience with marketing capabilities
• Proven solid communication skills
• Project management experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.