Capability Manager, PBM Capabilities

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Candidate Attributes:

• Solid work ethic, energetic, strong sense of urgency, "can do" attitude, ownership and clear accountability
• Results-oriented and driven to provide real value
• Comfortable in a fast-paced and often ambiguous environment
• Team player, advocating and exemplifying a cooperative approach to solving problems
• Demonstrated track record of long-term relationships built on trust
• Solid business administration, operational efficiency and prioritization skills
• Solid interpersonal, analytical and creative problem-solving skills
• Highly motivated, self-starting and committed to achieving results while demonstrating high integrity and ethics

Primary Responsibilities:

• At the direction of one or more Capability Directors, this individual will be tasked with working closely with the business operations teams to assess and document requirements for developing and/or enhancing a set of capabilities with a particular focus on backend requirements and operational reporting
• Partner with Capability Directors and Agile Capability Owner(s) to translate business needs into Agile Features and User Stories
  Establish relationships with internal business owners and subject matter experts to assess requirements and foster the adoption of capabilities
• Help drive coordination of release management process including communicating commitments and changes to business stakeholders
• Provide support for capability testing including user acceptance testing and production checkout activities
• Help provide production support to the business team (escalated issues) as appropriate
• Interact with Clients through Account management to understand Client Requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of Product or Capability Management experience driving initiatives involving process and technology as an accountable owner
• 2+ years of experience working directly with technology delivery teams
• 2+ years with Agile project methodology; translating business requirements into user stories for the delivery team, participating in agile ceremonies, driving agile process improvement
• 2+ years of experience preparing and presenting to a variety of audiences at all levels of the corporation
• Proficiency in Aha! and Rally agile project management tools
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook

Preferred Qualifications:

• Healthcare Industry experience
• Optum Rx experience
• PBM experience
• Figma experience
• Experience leveraging AI Tools like Copilot, Claude or Codex

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.