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Care Transformation Project Manager - Remote
Eden Prairie, Minnesota
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Manager, Care Transformation will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations - including Care Management and Clinical Variation Reduction - to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will lead opportunity analysis, solution design, financial measurement and implementation. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment, and confident in their interactions with senior leaders (C-suite), providers, and business partners.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Oversee detailed data analytics and financial projections (e.g., , Excel), and translate findings to operational stakeholders
- Perform project / program management activities, such as monitoring client scope, creating and tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans, and monitoring successful achievement of project goals
- Manage multiple clients and/or complex workstreams simultaneously in a rapidly changing environment
- Define and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions
- Present final deliverables to client executives and sponsors
- Lead and collaborate with cross-functional teams, internal and external, on project approach, strategies, and work plans
- Lead the design and implementation of recommended solutions
- Develop sales pursuit materials and other business development activities (e.g. proposals, pricing, and Statements of Work)
- Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business
- Lead as a brand ambassador for Optum's full suite of products and services to meet client needs
- Oversee and manage Optum Advisory team members either directly or through a matrixed, client-based environment
- Communicate clear direction and delegate responsibilities to team members when needed, providing management and coaching
- Build and manage relationships with client stakeholders, executives, and decision-makers, leading with influence to drive change
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 6+ years of experience in project management, including building and creating project /program deliverables with the ability to manage multiple complex workstreams concurrently
- 2+ years of provider healthcare consulting experience and/or process improvement experience in a provider environment
- Experience managing workplans, budgets, and tracking metrics to assess initiative progress and overall project health
- Proficient in Microsoft Office, specifically Excel and PowerPoint
- Demonstrated ability to lead cross-functional teams and mentor team members
- Demonstrated excellent analytical skills, including demonstrated ability to identify key issues, analyze data, and solve complex problems
- Demonstrated exceptional written and verbal communication skills, including experience leading client meetings and communications
- Demonstrated solid time management, organizational, and prioritization skills with proven ability to drive initiatives and work independently in a fast-paced environment
- Demonstrated to be highly adept at handling ambiguity, including demonstrated conflict resolution and risk remediation skills
- Demonstrated to be flexible team player, collaborative work style, and solid interpersonal skills, dedicated to contributing toward the desired outcome
- Ability to travel up to 70%
Preferred Qualifications:
- Lean Six Sigma certifications
- 2+ years of experience in management consulting
- Experience with industrial and/or systems engineering
- Experience in clinical transformation solution design and implementation resulting in significant recurring financial benefit
- Experience with data management tools and/or BI tools (e.g., Tableau)
- Experience in a client account growth and relationship expansion role
- Experience with project turnaround/remediation
- Hospital operations, case management and/or clinical variation consulting experience
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
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