Dir, Tech Proj-Prgm Mgmt - Remote or Hybrid in MN and DC

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.    

The Optum Tech Chief Digital and Data Office (CDDO) is seeking a seasoned Director, Technical Program Manager to lead program management for complex, enterprise-wide initiatives spanning multiple business and technology domains. This role will orchestrate technology delivery across multiple concurrent workstreams, driving alignment, coordination, and progress toward shared objectives, with a focus on transforming consumer experiences and modernizing contact center capabilities to reduce overall operating expense.

Operating within a highly matrixed environment, this leader will bring strong program management discipline, influential presence, and the ability to lead through collaboration-connecting strategy to execution, proactively managing risks, and synthesizing information across workstreams to provide a cohesive, program-level view of delivery, including clear visibility into what is being delivered, when, and overall program health.

If you are located in MN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Program Leadership & Execution
  • Orchestrate end-to-end program management across multiple interdependent workstreams, ensuring alignment to enterprise objectives and timelines
  • Establish and maintain an integrated program plan inclusive of milestones, dependencies, deliverables, and critical path
  • Drive clarity on problem statements, required technology capabilities, and how/when those capabilities will be delivered
  • Synthesize delivery plans and progress across workstreams to maintain a cohesive, program-level view of execution
• Cross-Functional Collaboration
  • Partner with technology workstream leads and various stakeholders to ensure coordinated execution across domains
  • Facilitate alignment across internal CDDO teams and external/adjacent technology organizations
  • Identify, manage, and proactively resolve cross-team dependencies to ensure seamless delivery
• Risk, Issue & Dependency Management
  • Proactively identify, assess, and manage program-level risks, issues, and dependencies
  • Drive timely resolution by escalating as needed and convening the right stakeholders
  • Maintain transparency on program health, tradeoffs, and critical decisions
• Stakeholder Engagement & Communication
  • Serve as the central point of coordination for CDDO leadership and key stakeholders
  • Aggregate and synthesize inputs across workstreams into clear, actionable insights and executive-level storytelling
  • Develop and deliver program-level reporting, dashboards, and readouts, ensuring clear visibility into what is being delivered, when, and overall program health
• Leadership & Influence
  • Demonstrate strong leadership presence to guide discussions, challenge assumptions, and drive accountability
  • Ask insightful, forward-looking questions to uncover risks, gaps, and opportunities
  • Remove barriers to execution by facilitating decisions and navigating organizational complexity
• Governance & Operating Model
  • Define and implement program governance, operating cadences, and decision-making frameworks
  • Ensure consistent application of program management best practices, tools, and standards
  • Enable effective forums (e.g., working sessions, leadership updates) that drive decisions and outcomes

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience
• 10+ years of experience in program or portfolio management within large, matrixed organizations
• 8+ years of experience delivering complex, enterprise-scale technology programs with multiple workstreams and stakeholders
• 8+ years of experience managing cross-functional dependencies across business and technology teams
• Experience working across multiple technology organizations within a large enterprise
• Solid understanding of technology delivery (e.g., SDLC, architecture dependencies, integration considerations)
• Proficiency with program management tools and practices

Preferred Qualifications:

• Experience operating in healthcare or similarly regulated industries
• Experience leading digital transformation or large-scale platform implementations
• Proven exceptional stakeholder management skills with the ability to influence across all levels of the organization
• Proven solid problem-solving mindset with the ability to navigate ambiguity and drive clarity
• Proven excellent communication and storytelling skills; able to translate complex information into actionable insights
• Proven ability to proactively identify risks and drive resolution in a fast-paced environment
• Proven high degree of ownership, accountability, and bias for action

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.