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Director, Internal Investigations and Digital Forensics - Remote
Eden Prairie, Minnesota
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
The Internal Investigations and Digital Forensics team, part of UnitedHealth Group's Compliance and Ethics Organization, conducts internal investigations related to allegations of serious employee misconduct, fraud, theft, and other insider risks; provides digital forensic support and analysis to the Enterprise, and coordinates with law enforcement and legal counsel.
The Director is responsible for leading a team of investigators and digital forensic specialists supporting enterprise-wide investigations. This role has accountability for team performance, investigative quality, and the development and expansion of digital forensic capabilities. The Director provides oversight of complex and high-risk investigations and serves as a subject matter expert and advisor to senior leadership.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Leadership and Talent Management
- Manage, lead, and develop a team of investigators and digital forensic analysts, including hiring, performance management, and ongoing development
- Establish clear roles, responsibilities, and performance expectations aligned with organizational priorities
- Build and enhance team capabilities, with a focus on expanding digital forensic expertise
- Investigations Oversight
- Provide oversight and direction for investigations involving employee misconduct, fraud, theft, and other insider risks
- Lead highly complex, sensitive, or high-impact investigations as required
- Ensure consistent application of investigative standards, including evidence collection, chain-of-custody, interviews, and documentation
- Review and approve investigative findings and reports prior to escalation to senior leadership and legal partners
- Digital Forensics Capability Development
- Lead the development and expansion of digital forensic capabilities across the enterprise
- Establish and maintain forensic tools, technologies, and methodologies aligned with legal, regulatory, and industry standards
- Identify capability gaps and implement solutions to enhance investigative effectiveness and efficiency
- Support integration of digital forensic practices into broader insider risk and security efforts
- Operational Management and Governance
- Establish and monitor key metrics related to case volume, timelines, and outcomes
- Manage prioritization and allocation of resources across investigative activities
- Support coordination with law enforcement and external partners, as appropriate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 7+ years of experience in law enforcement, cybersecurity, or related domain conducting investigations into allegations of employee misconduct or violations of state/federal criminal code. This should include at least 3 years of experience conducting digital forensic investigations or analysis of operating system artifacts, system/network logs, or other electronically stored information
- 3+ years of experience leading teams, including direct people management, coaching, and performance development
- Experience using digital forensic tools such as X-Ways, Axiom Cyber, Nuix, Cellebrite, and other open-source tools and scripts
- Familiarity with technical concepts, to include computer hardware/software, network protocol, and file system structure
- Current with new and evolving technologies via formal training and self-directed education, with the ability to conduct ongoing testing and upgrading of digital forensic processes, software, and capabilities
- Proven ability to build or enhance digital forensic or investigative capabilities within an organization
- Proven exceptional interpersonal and communication skills to conduct investigations, lead cross-functional teams, collect statements and interviews, and report findings to internal employees and leaders
Preferred Qualifications:
- Digital forensics certifications from reputable certification entities, such as GIAC (GCFE and GCFA), IACIS (CFCE), and Cellebrite
- Experience leveraging Security Information and Event Management (SIEM) and Data Loss Prevention (DLP) solutions, Microsoft Defender, and Microsoft Purview to detect and investigate intentional misconduct
- Experience conducting criminal or civil investigations at the local, state, or federal level
- Experience building Insider Risk programs, and/or leading, mentoring, and coaching other employees
Familiarity with cloud computing platforms such as Microsoft Azure and Amazon Web Services
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
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