Director, Leadership Development and Experience

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Director of People Development provides enterprise level leadership and subject matter expertise for the strategy, design, and delivery of leadership development initiatives that strengthen leadership capability, deepen bench strength, and advance an inclusive, diverse talent pipeline. This role holds enterprise accountability for leadership development strategy and direction, influencing leaders and stakeholders across multiple business units, markets, and sites without direct authority or people leadership responsibilities.

Operating with broad autonomy and accountability, the Director leads through multiple layers of management and senior level professionals, with impact across large, complex businesses. The role partners closely with senior leaders, People Business Partners, and enterprise stakeholders to advance an empowered learning culture, elevate the employee experience, and support long term transformation and growth objectives.

This position also serves as a strategic advisor and enterprise level facilitator to senior executives, including ELT and SLT leaders. The Director must demonstrate executive presence and business sophistication equivalent to operating 2-3 levels up, enabling trust and credibility with leaders who are accountable for running the most complex parts of the business. The Director is recognized as the organization's most advanced facilitator, capable of navigating high stakes executive dynamics and guiding senior leadership teams through critical dialogue, strategic reflection, and complex problem solving.

Primary Responsibilities:

• Provide enterprise‑wide accountability for leadership development strategy, frameworks, and program portfolios, using expertise and influence to strengthen leadership capability at all levels and ensure alignment with business strategy and culture
• Architect and continuously evolve an integrated leadership development ecosystem (programs, experiences, tools, coaching, and assessments) that supports organizational transformation, succession readiness, and diverse talent pipelines across business units and markets
• Operate as the senior most authority on leadership development methodology and practices, setting quality standards, governance, and enterprise adoption expectations
  Serve as a strategic advisor and thought partner to LT and SLT leaders, influencing leadership behavior, organizational priorities, and enterprise decision making through data, insight, and facilitated dialogue
• Demonstrate deep understanding of business operations, market dynamics, and the complex challenges faced by senior executives; translate these realities into leadership development solutions that resonate at the highest levels
• Advise and influence senior business leaders and People Business Partners on leadership capability, succession, and development priorities, ensuring alignment with enterprise strategy and talent imperatives
• Provide leadership and project/program management for complex, enterprise wide leadership development programs and portfolios, including senior leadership and executive level experiences
• Ensure user centered design practices are embedded at scale to support accessibility, learner experience, and enterprise adoption, including data  and AI enabled capabilities that enhance personalization and scale
• Translate external best practices, research, and market insights into enterprise ready strategies, keeping the organization at the forefront of leadership development innovation
• Design and deliver high impact in person and virtual facilitation for senior leadership development programs, executive cohorts, and enterprise wide experiences, including high stakes strategy sessions, executive forums, and organizational interventions
• Serve as the enterprise's most advanced facilitator, modeling best in class facilitation and coaching practices; mentor and develop other senior facilitators and practitioners across the function
• Champion enterprise wide efforts to develop people leaders and strengthen a continuous learning culture that reinforces the organization's values and strategic priorities
• Analyze trends and insights across the leadership portfolio and workforce to inform strategic decisions, communicate outcomes to senior stakeholders, and refine the leadership development strategy
• Build and sustain strong relationships with senior leaders, People Business Partners, and key enterprise stakeholders to drive alignment, sponsorship, and adoption of leadership development strategies
• Represent the organization in professional networks and forums, translating external thought leadership and best practices into competitive advantage in leadership capability and talent development
• Lead or contribute to special projects and enterprise initiatives as assigned, often in complex, cross functional environments

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience in leadership development, organizational development, or related fields, with significant progressive experience leading enterprise level learning, leadership, or talent development initiatives within a large, complex organization
• Demonstrated experience leading through multiple layers of management and influencing senior executives, including proven effectiveness working with LT/SLT or equivalent executive leadership levels
• Proven advanced facilitation expertise, including substantial experience facilitating senior leadership and executive level programs in both virtual and in person environments; recognized as a top tier facilitator capable of navigating complex group dynamics and high stakes dialogue
• Proven ability to develop and execute strategies that span large business units or multiple markets/sites, with measurable impact on leadership capability and business outcomes
• Proven exceptional communication skills with the ability to influence, inspire, and align stakeholders at all levels, including executive audiences
• Demonstrated ability to manage multiple, high impact initiatives in a fast paced, matrixed environment, balancing strategic vision with disciplined execution

Preferred Qualifications:

• Proven solid business acumen and the ability to resolve complex, cross functional challenges; understands how senior leaders run the business and the operating, financial, and people implications of strategic decisions
• Proven deep expertise in leadership development, adult learning, and user centered design, including application of emerging practices, analytics, and AI enabled capabilities
• Proven robust diagnostic and analytical skills; ability to distill complex data and qualitative insight into clear, enterprise level recommendations and action
• Proven solid relationship building skills with a well-developed enterprise network and the ability to operate effectively across boundaries and functions

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.