Director of Product - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?  Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

This Product team is a part of the Risk Adjustment and Quality Domain of Optum Insight including Retrospective and Prospective services. This role will be responsible for supporting Retrospective Risk Adjustments Products for payers and/or providers, specifically overseeing one of the product lines, Digital Retrieval and Interoperability.

Director of Product role will oversee the development, implementation, and strategic direction of Retrieval product within Optum Insight. Key responsibilities include managing product roadmaps, ensuring regulatory compliance, leading cross-functional teams, and driving performance improvements in risk adjustment operations.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:  

Product Strategy and Roadmap Development

• Responsible for the full product lifecycle management, and end of life of new, existing or acquisition products
• Lead the product strategy, development and continuous refinement of the firm's risk adjustment product roadmap, ensuring it aligns with strategic goals and industry best practices 
• Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs
  

Team Leadership

• Lead and manage teams, often geographically dispersed, responsible for risk adjustment activities, ensuring high performance and employee engagement 
• Provide leadership to and is accountable for the performance and direction through multiple layers of management and senior level professional staff
  

Operational Excellence 

• Oversee the performance of operational processes, promote AI-driven automation, and ensure operational excellence in risk adjustment operations 
  

Customer Facing

• Serve as a subject matter advisor and primary point of contact for customers, proactively identifying and communicating risks and improvement opportunities, and ensuring customer satisfaction 
• Leverage market insights to understand market/customer needs to identify new opportunities or adjust current product offerings
  

Strategic Planning

• Contribute to the development of long-range goals and objectives for risk adjustment programs, incorporating best practices and emerging trends 
• Partner with key customers, vendors and partners to define and drive future product direction.

Cross Functional collaboration and Stakeholder Management

• Work with various departments, including sales, revenue management, analytics, coding, and compliance, to align activities and promote objectives 
• Build and maintain solid relationships with both internal and external stakeholders, including providers, vendors, and regulatory bodies

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 8+ years of experience in Product Management
• 4+ years of experience in Product leadership role
• 4+ years of experience in Healthcare industry
• Experience with Risk Adjustment Products, developing and executing risk adjustment strategies, managing the retrieval and interoperability roadmap, improving retrieval yield, and supporting commercial customer growth
• Experience building the product strategy from scratch, creating the roadmap and executing with the Technology and Operation stakeholders 
• Experience with managing a team of 5 or more direct reports and cross-functional teams
• Proven effective communication skills to clearly explain complex concepts to both technical and non-technical audiences, ability to influence stakeholders
• Ability to leverage enterprise-approved AI tools and emerging technologies to enhance client outcomes, uncover strategic opportunities, improve operational efficiency, and deliver measurable business value while maintaining responsible and ethical AI practices
• Ability to travel up to 25%

Preferred Qualifications: 

• Experience managing Risk Adjustments Products for payers and/or providers
• Experience with Medical Record Review process, particularly leveraging digital interoperability channels for chart retrieval

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.