EHR Advisory Services Analyst, Consultant Development Program - Eden Prairie, MN

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Begin your career at UnitedHealth Group and help make health care work better for everyone. Through our Early Careers programs, you'll gain meaningful experience, tackle real business challenges, and contribute to work that impacts millions of lives.

Across UnitedHealthcare and Optum, we're united by a common purpose: improving the health and well-being of the people and communities we serve. You'll work alongside talented colleagues, develop new skills, and be supported by a culture of innovation, inclusion, and continuous learning.

No matter where your journey starts, you'll have the opportunity to grow, make an impact, and help shape the future of health care.

**The full-time position located in Eden Prairie, MN will be available starting in 2027**

**UnitedHealth Group is not able to offer visa sponsorship now or in the future for position**

**Relocation is not offered for the Consultant Development Program**

The Consultant Development Program (CDP) is an Early Careers program that launches recent college graduates into real consulting work, solving problems and shaping outcomes for health care clients from day one. CDP sits within Optum Advisory, giving participants the chance to work with a diverse range of health care clients across multiple engagements. As a CDP participant, you'll join a cohort spanning multiple tracks, all united by a shared focus on serving our clients and making the health system work better for everyone. You'll complete structured consulting and healthcare training, receive mentorship from experienced leaders, and gain experience across multiple client engagements while developing capabilities in strategic problem solving, data-driven decision making, client relationship management, change management, AI-enabled consulting, and healthcare industry expertise. Program completion includes alignment into an Optum Advisory practice and typically takes 1.5-2.5 years to complete (this role would align to our Technology and Data team). By combining real client delivery, structured learning, mentorship, healthcare industry specialization, and AI-enabled consulting experiences from day one, CDP provides a differentiated foundation for a long-term consulting career.

As part of the EHR Consulting track within CDP, we invest in EHR platform certifications (such as Epic, Oracle Health, etc.) for our technical analysts - equipping you with credentials that are in high demand across the health care industry and directly applicable to client engagements from day one.

Primary Responsibilities:

• Working directly with our internal and external clients to help determine needs and solve complex business problems by performing the following types of activities:
• Enable strategic business transformation through the application of technology, AI, process improvement and innovation to our client's most complex problems
• Apply AI tools to solve business problems within client and functional domains, including research, analysis, reporting and automation; build and optimize prompts for these activities
• Conduct research & stakeholder interviews that may include collecting, analyzing, trending and presenting data and recommendations to clients
• Navigate client facing interactions, presentations and relationship building in scenarios of project delivery, change management and at times ambiguity
• Promote project success with requirements analysis, presentation creation and project management duties, including meeting management, project planning and project budget support
• Document customer/client requirements through clear, concise and effective written and oral communication
• Perform analysis for business process re-engineering opportunities and define, develop and document before and after process flows
• Participate in assessment, project sizing, market analysis and scope evaluation of potential project deliverables
• Provide support and information to clients making strategic decisions and implement enhancements to their organizations' strategy, productivity, performance, and long-term profitability
• Execute technical configuration, testing, optimization efforts, and upgrades within the EHR to support client workflow needs
• Effectively resolve tickets and complex issues individually and as a team
• Grow in specific areas of interest and develop subject matter expertise, including EHR platform certification(s) such as Epic, Oracle Health, and others
• Attend required training(s) and successfully complete required work and/or exams with passing score(s) related to applicable EHR platform certification(s)
• Maintain EHR platform certification(s) and complete required new version training/learning ongoing
• Participate in organizational compliance and best practices and drive continuous improvement

Optum Advisory provides consulting support to a wide range of health care clients. Some example projects might include:

• Support an enterprise EHR implementation via workflow design, system configuration, testing, training, and go-live support
• Conducting a technology assessment and developing an implementation plan for a provider organization 
• Building a go-to-market strategy and business case to bring a new product or service to market by providing an opportunity analysis derived through complex data navigation 
• Creating and executing an acquisition strategy of a medical group or provider organization; guiding the organization through the acquisition process 
• Conducting Change Management assessments and stakeholder engagements to ensure adoption of recommendations within a multi-faceted project

What You'll Do:

• Apply AI tools to solve business problems within your domain
• Build and optimize prompts for analysis, reporting, and automation
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes)
• Analyze data using AI-enabled tools and generate insights
• Collaborate with teams to identify opportunities for AI-driven improvements
• Ensure responsible and compliant use of AI solutions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree earned within the past 24 months from an accredited college/university; coursework to obtain degree must be completed prior to start of employment and verified within 6-8 weeks following the date at your school
• EHR certifications or willingness to obtain them after start date (this role aligns to the Technology and Data team so a career interest in technology is required) 
• Demonstrated familiarity with AI tools (e.g., ChatGPT, Copilot) through prior academic, professional, or personal experience
• Business acumen and basic data analysis experience
• Ability to work in office on a hybrid schedule (1 day home/3 days in office) in Eden Prairie, MN for the duration of the program
• Ability to travel up to 80% for the Consultant Development Program, dependent on project needs and location 
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered) F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position

Preferred Qualifications:

• 3.0 GPA
• Experience going beyond basic AI use; critically evaluating AI outputs, refining prompts for complex tasks, or integrating AI into a broader workflow or process
• Healthcare experience 
• Proven intellectual curiosity

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.