Employee Relations Analyst - Remote in PST

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Employee Relations (ER) Analyst will provide day-to-day support to employees, managers, and the People Team on a variety of employee relations matters including attendance, performance, policy interpretation, and One Breath situations.  This position staffs the One Breath phone queue up to three hours per day, completing intake and assessment of One Breath cases for either managing directly or escalating to Senior ER Analysts and Case Managers..

If you reside in Pacific Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Effectively and efficiently handle up to three hours per day of incoming "One Breath" calls from the People Team, Employees, and Managers
• Complete intake for One Breath cases, ensuring appropriate assessment and either managing directly or escalating to Sr. Employee Relations Analysts and ER Case Managers as appropriate
• Manage own caseload, providing coaching and consultation to managers on employee relations matters, including attendance, performance, corrective action, and policy interpretation cases
• Support additional project work as needed, including tasks such as severance document processing, audit requests, and other deliverables

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 1+ years experience in employee relations, human resources, within the Employee Center, and/or equivalent relevant experience
• Proven history of consulting and able to work independently
• Demonstrated solid verbal and written communication/documentation skills
• Availability to work 8:30am - 5:00pm PST
• Resides in Pacific Time Zone

Preferred Qualifications:

• Knowledge of US State and Federal employment law; working knowledge in ADA, FLSA, EEO
• Proven solid Windows, Excel, Word, PeopleSoft skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.