EOHS Risk Incident Program Manager - Remote

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. 

This role provides enterprise leadership for Environmental, Occupational Health, and Safety (EOHS) risk and incident management workflows, governance, compliance alignment, and continuous improvement. Serving as an enterprise expert and strategic resource, the individual leads complex risk assessment, incident response, corrective action, and workflow optimization efforts; anticipates stakeholder and business needs; and delivers scalable solutions that strengthen risk visibility, operational learning, compliance assurance, and risk reduction.

The role partners across UHG segments, businesses, enterprise EOHS teams, and operational stakeholders to advance consistent execution, data-informed decision-making, and a Just Culture (SAFE) grounded in accountability, learning, fairness, trust, and transparency.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities: 

• Lead enterprise deployment, training, and adoption of EOHS risk and incident management workflows, tools, procedures, job aids, templates, presentations, and related resources
• Serve as an enterprise subject matter expert for workflow design, Origami use, risk assessment, incident reporting, corrective action tracking, assessment interpretation, and continuous improvement
• Establish and lead review cadences for assigned businesses/entities to evaluate regulatory applicability, operational risk, control maturity, incident trends, corrective action effectiveness, and alignment to enterprise requirements
• Lead risk assessments to define regulatory program applicability, applicable minimum standards, risk impact, control maturity, and residual risk
• Translate risk assessment results, incident data, corrective action trends, workflow gaps, and enterprise dependencies into priorities, strategies, and improvement plans.
• Lead Risk Action Plan and incident management improvement processes, including action development, stakeholder alignment, intake, triage, classification, investigation support, root cause analysis, CAP alignment, escalation, follow-up, and closure
• Review risk assessments, incident records, corrective action plans, investigation outputs, implementation evidence, and related work products to improve quality, consistency, alignment, and compliance effectiveness
• Partner with Enterprise EOHS, business EOHS leaders, and operational partners to improve reporting quality, regulatory response, learning, tool use, risk evaluation, and gap closure
• Identify enterprise risk, incident, program, and enablement gaps; develop scalable solutions that improve adoption, data quality, operational learning, compliance outcomes, and risk reduction
• Provide dashboards, reports, and trend analysis to highlight recurring risks, incident themes, best practices, improvement progress, and opportunities for leadership action
• Lead functional or segment-level risk and incident management projects, workflow implementations, reporting initiatives, and cross-functional improvement workstreams
• Plan resources and escalate deviations or high-risk items based on enterprise priorities, incident trends, maturity gaps, training needs, tool requirements, and governance expectations
• Maintain knowledge of applicable EOHS rules and regulations and support regulatory, customer, and internal audits or information requests with documentation and evidence of compliance
• Apply a customer-centric approach by understanding stakeholder needs and delivering practical, scalable EOHS solutions to complex risk and incident management challenges
• Strengthen trust, collaboration, open communication, SAFE Culture, safety learning, and proactive risk reduction through consistent engagement with business and enterprise stakeholders

Additional Scope and Guidelines

• Able to travel up to 10-15% of the time
• Recognized as an EOHS risk and incident management expert and trusted advisor for complex workflow, assessment, incident reporting, corrective action, compliance, and continuous improvement needs
• Demonstrates executive-level communication, attention to detail, data interpretation, and ability to convert complex risk and incident information into actionable recommendations, dashboards, guidance, and trend insights
• Solves complex problems, develops innovative solutions, and applies sound judgment and conceptual analysis to support business decision-making and risk reduction
• Leads, mentors, and influences cross-functional partners without authority while navigating ambiguity, change, risk, and uncertainty with professionalism and a continuous improvement mindset

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 5+ years of relevant EOHS experience in the private and/or public sector
• 3+ years supporting EOHS risk management, incident management, compliance adherence, auditing, assessment, corrective action, or workflow improvement in a global corporate environment
• Advanced computer skills and technical aptitude, including solid proficiency with Microsoft Office Suite and related enterprise tools
• Subject matter expertise in one or more EOHS risk or incident management areas, including risk assessment, incident reporting, investigation support, root cause analysis, CAP management, regulatory compliance, OSHA programs, environmental compliance, or healthcare-related safety risks

• Experience using data, dashboards, reports, or enterprise systems to evaluate risk trends, incident patterns, corrective action status, compliance gaps, and improvement opportunities

Preferred Qualifications:  

• EOHS certification, such as M.S., CSP, CIH, CHMM, ASP, or equivalent
• EOHS experience in health care settings and/or experience with ISO 14001, ISO 45001, or other recognized management system frameworks
• Experience with risk management, incident management, compliance, regulatory technology, Origami, or similar enterprise risk, incident, audit, assessment, or corrective action management systems
• Demonstrated ability to perform under pressure, communicate with clarity, influence without authority, and lead effectively through ambiguity, change, risk, and uncertainty

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.   

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.