Epic Clinical Applications Analyst - Willow

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

This role would support the Epic Willow (Pharmacy Module) and Willow Inventory for Bassett Healthcare Network. This role includes the following tasks: Medication Record Build (ERX), Order Set Build. As the analyst, supporting Epic Willow Inpatient/Inventory you will help to design, develop and maintain the pharmacy related piece of Epic.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Epic application design, development, maintenance activities of applications under direct purview
• Collaborate with end users to design Epic Inpatient Willow workflows by suggesting corrective adjustments or enhancements
• Serve as a mentor, resource, and primary advisor for team members
• Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
• Epic Certification in Willow Inpatient and Willow Inventory
• Willow Inventory work:
  • Updating/maintaining Inventory locations based on ticket requests
  • Lot Manager
  • Building PRD Records as necessary
• Willow:
  • Ability to build ERX records, including CNRs (Compounding and Repackaging)
  • Ability to support CoverMyMeds and SureScripts
  • Ability to modify/build order sets (Provation experience is a plus but not necessary)
  • Knowledge on how to build OPAs
  • Knowledge on Epic/Willow Security
  • Ability to troubleshoot various pharmacy issues - including problems in dispensing
  • Monthly FDB Med loads (Potential back up)
  • Quarterly cost and HCPCs updates (Potential Back up)
  • Monthly Cardinal GPO Cost Loads
  • Monthly 340B build and Cardinal Cost Loads support (maintenance mode now as BHN just went live with their changes on April 1st)
  • Knowledge of Billing Error Queues
  • Medication Charging expertise

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Epic Willow Inpatient Certification
• 2+ years of experience collaborating with end users to design Epic Inpatient Willow workflows by suggesting corrective adjustments and/or enhancements
• Experience leading all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
• Ability to join the on-call rotation

Preferred Qualifications:

• Epic Willow Inventory Certification 
• Experience in Service Now 
• Knowledge of Epic billing workflows 
• Knowledge of Pyxis/pharmacy automated dispensing systems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.    

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.