Healthcare Strategy & Program Consultant - Remote

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Make an impact on the careers of clinicians across UHG and in the broader healthcare industry. This role leads the design, execution, and continuous improvement of clinician learning and development initiatives that support enterprise priorities and organizational capabilities. Serves as the primary operational lead for specific clinician development programs, such as:

• Clinical Academy, an emerging place for every UHG clinician to learn, connect, and innovate. You'll build digital experiences that shape how clinicians grow in their careers
• Health Systems Science, a learning experience that helps clinicians and non-clincians understand and navigate the complex health system we work in. You'll create an expanding curriculum for clinicians inside and outside of UHG

This position is responsible for driving complex cross-functional initiatives, managing stakeholder relationships, and ensuring programs are delivered effectively and efficiently. The consultant translates strategic direction into actionable plans, coordinates execution across multiple teams, leads the design and creation of learning solutions.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities: 

Clinician Learning Portfolio Leadership

• Consult with clinical and business leaders to identify performance needs, audience characteristics, capability gaps, and priorities across the clinician-development portfolio
• Define learning objectives, content architecture, instructional approaches, reinforcement strategies, and evaluation plans grounded in adult-learning and behavior-change principles
• Design, build, deliver, and maintain scalable learning solutions for internal and external clinician audiences
• Coordinate cross-functional activities that advance clinician development, engagement, and learning objectives
• Identify opportunities to improve operational effectiveness and participant experience
  

Strategic Program Management

• Lead complex initiatives from discovery through implementation and evaluation, establishing plans, governance, milestones, roles, performance measures, and communications
• Manage risks, dependencies, and competing priorities across multiple initiatives
• Ensure alignment between strategic objectives and operational execution
• Track outcomes and communicate progress to leadership and stakeholders
  

AI and Operational Effectiveness

• Utilize AI-enabled tools and technologies to improve productivity, content development, program operations, and knowledge management
• Identify and support opportunities to streamline processes and enhance participant experience through innovative technology-enabled solutions
• Evaluate platforms, vendors, and emerging technologies against learning, audience, accessibility, privacy, operational, and business requirements
  

Measurement, Insights, and Executive Storytelling

• Develop metrics and reporting methods to evaluate program performance and business impact.
• Analyze data and stakeholder feedback to identify improvement opportunities and support decision-making
• Develop executive-ready dashboards, updates, recommendations, and success stories that demonstrate credible program value
  

Stakeholder Engagement

• Build solid partnerships across clinical, operational, educational, and business teams to drive successful outcomes
• Facilitate meetings, working sessions, and project governance activities
• Communicate effectively with leaders, clinicians, and project teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• Bachelor's degree in learning and development, education, healthcare administration, business, public health, or related field
• 5+ years of experience in learning strategy, capability development, instructional design, healthcare consulting, or program management
• Experience conducting needs, audience, or performance analyses and translating findings into measurable learning or development strategies
• Demonstrated experience developing curricula, development programs, digital resources, eLearning products, or blended learning experiences
• Experience leading complex cross-functional initiatives and influencing senior stakeholders without direct authority
• Proven solid consulting, facilitation, project management, communication, presentation, and organizational skills
• Demonstrated writing skills, including the ability to translate complex clinical and business concepts into clear, engaging content for clinicians, leaders, and learners
• Demonstrated ability to use data, learner feedback, and evidence to guide decisions and evaluate outcomes
• Proficiency with AI-enabled productivity and collaboration tools

Preferred Qualifications:  

• Master's degree in a related field
• Experience supporting clinician development or working with physicians, advanced practice clinicians, nurses, or healthcare leaders
• Proficiency with learning platforms, digital product development, and learning development tools (e.g., Articulate)
• PMP or equivalent project management certification or experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.