Investigations Consultant

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Internal Investigations and Digital Forensics team, part of UnitedHealth Group's Compliance and Ethics Organization, conducts internal investigations related to allegations of serious employee misconduct, fraud, theft, and other insider risks, and provides digital forensic support and analysis to the Enterprise.

The Investigations Consultant will conduct complex investigations and digital forensic analyses, in partnership with enterprise stakeholders such as Enterprise Security and Resilience Office, People Team, Employment Law, Compliance, and Privacy.  This role will also support team leadership in assisting in the development and refinement of investigative processes.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead end-to-end investigations related to employee misconduct, including evidence collection, chain-of-custody documentation, conducting interviews, and writing case summaries and reports
• Conduct digital forensic examinations of computers, mobile devices, and other electronically stored information such as system/network logs, email, and other large data sets
• Collaborate and support leadership to enhance investigative processes which reflect current best practices and industry standards
• Collaborate and support leadership to implement innovative and efficient solutions to identify, investigate, and mitigate internal risks
• Foster the professional development of new junior team members

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in law enforcement, cybersecurity, or related domain conducting investigations into allegations of employee misconduct or violations of state/federal criminal code
• 3+ years of experience conducting digital forensic investigations or analysis of operating system artifacts, system/network logs, or other electronically stored information
• 3+ years of experience using digital forensic tools such as X-Ways, Magnet Axiom, Nuix, Cellebrite, and other open-source tools and scripts
• Current with new and evolving technologies via formal training and self-directed education, with the ability to conduct ongoing testing and upgrading of digital forensic processes, software, and capabilities
• Intermediate level of familiarity with technical concepts, to include computer hardware/software, network protocol, and file system structure
• Intermediate level of proficiency with Microsoft Office products (Word, Excel, Outlook, PowerPoint)
• Intermediate level of interpersonal and communication skills to conduct investigations, lead cross-functional teams, collect statements and interviews, and report findings to internal employees and leaders

Preferred Qualifications:

• Digital forensics certifications from reputable certification entities, such as GIAC (GCFE and GCFA), IACIS (CFCE), and Cellebrite
• Experience leveraging Security Information and Event Management (SIEM) and Data Loss Prevention (DLP) solutions, Microsoft Defender, and Microsoft Purview to detect and investigate intentional misconduct
• Experience conducting criminal or civil investigations at the local, state, or federal level
• Experience in fostering the professional development of new junior team members
• Familiarity with cloud computing platforms such as Microsoft Azure and Amazon Web Services

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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