Principal Technology Product & Program Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Principal Technology Product & Program Manager, you will lead large-scale technology, data, analytics, and AI-enabled transformation initiatives that drive measurable business outcomes across healthcare operations and digital platforms. You will be responsible for defining strategy, building roadmaps, managing cross-functional execution, and ensuring successful delivery of complex programs from concept through implementation.

In this role, you will partner with business leaders, product teams, architects, engineers, data scientists, and operations teams to deliver innovative solutions that improve efficiency, enable growth, and enhance customer experiences. Success requires strong product and program leadership, executive stakeholder management, and the ability to translate business strategy into results.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
• Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
• Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
• Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
• Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
• Oversee program execution, dependency management, release planning, and operational readiness
• Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
• Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities and solutions
• Lead organizational change management and technology adoption efforts to maximize business value
• Mentor cross-functional teams and foster a culture of collaboration, accountability, and continuous improvement

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI. 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Healthcare Administration, or a related field
• 10+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
• 5+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
• 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
• 3+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
• 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
• 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
• 2+ years of experience partnering with engineering, architecture, data, and AI teams to deliver technology solutions

Preferred Qualifications:

• Master's degree in Business Administration, Computer Science, Engineering, Data Science, or related field
• Experience supporting healthcare, payer, Medicare, Medicaid, DSNP, healthcare analytics, or regulated industries
• Experience using Jira, Azure DevOps, Confluence, or similar delivery management tools
• Experience delivering programs involving analytics, automation, machine learning, or Generative AI capabilities
• Familiarity with cloud platforms such as Azure or AWS and modern data platforms
• PMP, PgMP, PMI-ACP, SAFe, Scrum Master, Product Owner, or related certifications
• Strong executive presence with the ability to influence decisions across business and technology organizations
• Strong stakeholder management, business analysis, communication, and problem-solving skills
• Demonstrated success leading technology adoption, organizational change, and business transformation initiatives

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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