Product Analyst - Ancillary Benefits Management - ABM

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Optum is a global health services and technology organization focused on improving health outcomes, reducing complexity, and driving value across the healthcare system. We combine advanced analytics, modern platforms, and deep domain expertise to help millions of people live healthier lives. At Optum, you'll work alongside talented peers in a collaborative, inclusive environment with opportunities to grow your career while making a meaningful impact.

About the Role

We are looking for a Product Analyst to join our Ancillary Benefits Management (ABM) Product Team, where you will help drive data-based product execution across multiple benefit management solutions. This position works closely with Product Managers and senior analysts, receiving direction on priorities and scope. Positioned at the crossroads of product analytics, platform testing, and implementation readiness, this role ensures that solutions are delivered as intended, meeting high standards of quality and reliability.

The Product Analyst plays a critical role in:

• Quantifying product performance - validating savings, accuracy, and rule effectiveness using data and analytics
• Driving release readiness - coordinating internal testing and serving as a key partner to engineering and implementation teams to support successful deployments

This is an individual contributor role ideal for a product professional who thrives in data rich, technology enabled environments and enjoys translating analytics into actionable product insights.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Design and support analytics frameworks and reporting mechanisms to monitor product performance across the ABM portfolio (eg, DME, laboratory, and radiology benefit solutions), including savings validation, claim accuracy, and business rule effectiveness
• Analyze large datasets to generate actionable insights that inform product enhancements, roadmap decisions, and gap identification
• Partner closely with Product Management, Engineering, DevOps, Implementation, and Operations teams to support release planning and execution
• Coordinate and drive end to end internal testing for product and platform enhancements, ensuring readiness prior to client user acceptance testing (UAT)
• Serve as the primary product testing and readiness liaison for implementations, supporting smooth transitions from development to production
• Develop and distribute technical and product communications, including release notes, testing summaries, and product updates for internal teams and external partners
• Manage multiple concurrent initiatives with varying scope and complexity, applying solid prioritization, organization, and execution discipline
• Identify risks, dependencies, and improvement opportunities, escalating as needed and contributing to continuous product improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• Bachelor's degree in Computer Science, Business, Information Systems, or a related field
•  4+ years of experience in product analysis, product development, or product management within technology enabled environments
• 3+ years of experience working as a product owner or analyst on Agile scrum teams
• 2+ years of experience supporting healthcare IT systems, payer platforms, or hospital revenue cycle operations
• 2+ years of experience working across the software development lifecycle (SDLC) using Agile methodologies
• Solid proficiency in SQL, Databricks, Microsoft Power BI, or similar data analytics and visualization tools
• Experience with product and collaboration tools such as Jira, Confluence, Rally, Aha!, and SharePoint

Preferred Qualifications:

• Agile certifications (e.g., CSPO, SAFe Product Owner/Product Manager)
• Experience working with healthcare claims data, benefit management platforms, or payer side implementations
• Hands on experience supporting test planning, test case development, and UAT coordination
• Experience using AI enabled analytics or monitoring tools (eg, anomaly detection, predictive insights, automation driven reporting)
• Familiarity with healthcare interoperability and data standards such as HL7 or FHIR
• Exposure to product performance measurement, value realization, or outcomes tracking
• Familiarity with AI/ML concepts and their application in product analytics, including how AI enabled features impact testing, validation, and deployment
• Demonstrated ability to create clear, technically accurate product communications for diverse audiences

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.