Security Operations Center Manager

This position is Onsite. Our office is located at Eden Prairie-1 Health Drive Eden Prairie, MN.

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced and strategic Security Operations Center (SOC) Manager to lead our SOC team in Minneapolis. This role is responsible for overseeing a team of Operators and Analysts, managing crises, and ensuring the effective execution of security operations. The SOC Manager will serve as the leader of day-to-day operations, manage team performance, and coordinate operational handoffs with global partners. Additionally, the role includes executing onboarding processes and overseeing training programs to maintain a high level of operational readiness.

This position is full-time (40 hours/week) Saturday - Sunday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 7pm. It may be necessary, given the business need, to work occasional overtime. 

We offer weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Lead and manage a team of SOC Operators and Analysts, ensuring effective monitoring and response to security events.
• Oversee crisis management efforts, including coordination with internal stakeholders during critical incidents.
• Communicate regularly with department leadership to provide updates on security posture, incidents, and operational metrics.
• Manage team performance through regular evaluations, coaching, and development plans.
• Coordinate operations handoff to global security partners to ensure continuity and coverage across time zones.
• Execute onboarding processes for new SOC personnel, ensuring alignment with operational standards and protocols.
• Oversee training programs to maintain and enhance the skills and capabilities of the SOC team.
• Ensure compliance with internal policies and external regulations related to security operations.
• Support executive protection and event security planning as needed.
• Work a rotating weekend schedule with two other managers to support 7-day operating model.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age or older
• 3+ years of experience in a SOC, intelligence, or corporate security role, with at least 2+ years in a leadership capacity
• Experience in crisis management and incident response
• Understanding of OSINT tools, platforms, and methodologies
• Leadership, communication, and analytical skills
• Ability to work in a fast-paced, high-pressure environment with discretion and professionalism
• Ability to work in our office at Optum Headquarters - Eden Prairie, MN (In-person, On-site)
• Ability to work full-time (40 hours/week) Saturday - Sunday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 7pm. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Certifications such as ASIS CPP, PCI, or similar
• Experience supporting executive protection or event security operations
• Experience with performance management and team development
• Knowledge of travel risk management platforms and global threat landscapes
• Familiarity with global security operations and communication

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from  $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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