Senior Consultant, Advisory Services

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.   

As a Senior Consultant in our Payer Technology practice, you will play a crucial role in managing and executing digital and business transformation efforts - from implementing new technical or operational systems to AI-driven workflows - for our clients. This position is for Digital Product and Experience Strategy leaders, and it involves developing strategies that enhance business performance through operational efficiency, driving revenue growth in new markets, and meeting the needs of healthcare consumers and employees with better-built workflows and operations. You will collaborate closely with cross-functional teams to deliver comprehensive digital and AI solutions to meet the needs of clients in a rapidly evolving healthcare landscape.

This role is designed for professionals looking to leverage their digital transformation expertise in a dynamic, growth-oriented environment. You will have the opportunity to lead significant projects and make impactful decisions that advance our clients' success in the digital and AI age.

Primary Responsibilities:  

Lead Payer Technology Initiatives:

• Drive client transformations: set a meaningful strategy that drives business success, informs product design and development to meet user goals, and measure progress toward efficiency and growth.
• Work effort may include modernizing existing systems, evaluating and recalibrating teams and processes, integrating new technologies, and providing change management to maximize value out of transformations
• Create high impact digital-business strategies from vision to measurement, using proven consulting methods and frameworks
• Provide expert guidance to clients, helping them navigate the complexities of digital and business transformation from insight through implementation and ongoing optimization

Strategic Digital Product Leadership: 

• Lead proven human-centered design and product frameworks to create innovative products and services
• Understand outside-in impact thorough market and competitor assessments 
• Find product opportunity by exploring business and user needs 
• Leverage data to inform recommendations and evaluate product outcomes
• Develop robust business cases to secure funding and deliver ROI
• Effectively communicate product vision and business value throughout client teams 
• Socialize business value and priorities across working teams and with executive stakeholders
• Translate product strategy into execution with a cross-functional team; support Agile product development lifecycle to desired business outcomes
• Lead epic, feature and initiative prioritization; then maintain a dynamic product roadmap
• Collaborate thoroughly with all business capabilities to get the work done

AI-Enabled Product Development: 

• Effectively apply product management mindset and skillset to the application of AI
• Contribute to the design, evaluation, or application of AI models, AI agents, chat experiences, or agentic workflows within digital products and internal workflows
• Effectively mange regulatory risk by navigating responsible use guidelines and policies

Client Engagement and Team Enablement:

• Lead client engagements, manage client communications, and deliver impactful presentations that effectively convey strategic priorities and solutions
• Build and maintain solid client relationships, ensuring alignment and satisfaction with project outcomes
• Support and coach junior team members, providing guidance and support to enhance team performance and development
• The Digital Transformation Senior Consultant will also contribute to other practice-related development efforts including business development, thought leadership, colleague mentorship and other practice needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 7+ years of experience in digital consulting, with a proven track record of leading and delivering digital products or transformations
• 7+ years engagement management skills, successfully managing client expectations and overseeing products that effectively met or exceeded business outcomes
• 5+ years of experience leveraging digital strategy consulting frameworks (e.g. design thinking, human-centered design, service design/blueprinting and strategic planning and assessments)
• 2+ years of experience in the healthcare sector, particularly with payer and/or provider 
• Ability to travel up to 10%

Preferred Qualifications: 

• Agile certifications such as PO/PM, SAFe Agilist, etc.
• Skilled in leveraging product management software such as Aha! Or Rally, as well as agile team tooling such as Jira and Confluence
• Experience using or creating structured prioritization methods such as MoSCoW, WSJF, and custom tools featuring clear decision criteria
• Skilled with Microsoft Suite including Powerpoint, Excel and Copilot

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.