Senior Manager Business System Analysis - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

As a Senior Manager of Business Systems Analysis supporting Talent Acquisition Technology at Optum Technology, you will lead and mentor a high-performing team of business systems analysts driving the modern digital experience for candidates, recruiters, and hiring managers enterprise-wide. In this role, you will partner closely with global talent acquisition leadership, human capital product managers, and engineering teams to analyze recruitment processes, translate complex talent workflows into robust system specifications, and optimize recruitment platforms (including Applicant Tracking Systems, Candidate Relationship Management platforms, and onboarding ecosystems). You will champion innovation, technical excellence, and agile delivery to ensure our hiring technologies deliver seamless, scalable, and accessible experiences across our global enterprise.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities: 

• Lead, mentor, and develop a team of business systems analysts supporting enterprise Talent Acquisition platforms and recruitment workflows
• Partner with Talent Acquisition leaders, recruitment operations, and HR technology stakeholders to solicit, analyze, and prioritize business and functional requirements
• Oversee the translation of high-level talent acquisition strategies into detailed user stories, technical specifications, process flows, and system integration designs
• Guide cross-functional project teams through the end-to-end delivery lifecycle of recruitment technology enhancements and SaaS platform releases
• Serve as a primary escalation point for complex technical, architectural, and data integration issues across Talent Acquisition and HR systems
• Collaborate with software engineers, enterprise architects, information security teams, and external SaaS vendors to ensure compliant, reliable, and scalable technology solutions
• Drive the adoption of standard systems analysis frameworks, documentation best practices, and rigorous user acceptance testing (UAT) processes
• Evaluate recruitment metrics, system telemetry, and user feedback to identify opportunities for automation, workflow streamlining, and continuous process improvements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 8+ years of experience in business systems analysis, technical requirements engineering, or enterprise software solutions delivery
• 5+ years of experience authoring detailed functional requirements, process diagrams, system workflows, and acceptance criteria
• 4+ years of experience operating in an Agile or Scrum delivery framework
• 3+ years of direct people leadership experience, including managing, mentoring, and developing business systems analysts or technical staff
• 3+ years of experience supporting human resources, talent acquisition, or human capital management (HCM) technology solutions (e.g., ATS, CRM, job distribution, or onboarding platforms)
• 3+ years of experience collaborating with cross-functional leadership, software engineers, and third-party SaaS vendors on system integrations

Preferred Qualifications:  

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Human Resources, or related field (or equivalent practical experience)
• Professional certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile frameworks (e.g., CSM, CSPO, SAFe)
• Hands-on experience with enterprise recruitment suites and HCM platforms (e.g., Workday, Taleo, Phenom, Beamery, SmashFly, ServiceNow, or similar platforms)
• Experience with talent acquisition data integrations, APIs, and analytics/reporting tools
• Experience implementing automation or modern digital workflows to streamline recruiter and candidate experiences

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.