Senior Program Manager, Strategic Partnerships - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.  

The Enterprise Imaging Senior Program Manager is responsible for leading operational execution, governance, and contract compliance for strategic Enterprise Imaging partnerships and programs.

This role serves as the programmatic owner for Statements of Work (SOWs), Master Relationship Agreements (MRAs), milestone tracking, financial administration, vendor governance, risk escalation, and executive-ready reporting across the Enterprise Imaging portfolio.

Reporting through Business Development, this individual partners closely with Product Management, Operations, Solution Architecture, Vendor Management, Legal, Finance, Engineering, and Go-to-Market teams to ensure partnership commitments translate into measurable operational and business outcomes.

Role Mission: Drive disciplined partnership execution by ensuring vendors and internal stakeholders deliver against contractual commitments, milestone acceptance criteria, financial obligations, operational readiness, and commercialization objectives.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:  

Contract and Partnership Governance

• Own operational management of Enterprise Imaging partner agreements, including SOWs, MRAs, amendments, renewals, and associated governance activities
• Establish and maintain contract compliance tracking mechanisms that clearly define obligations, deliverables, milestones, acceptance criteria, owners, due dates, and approval requirements
• Coordinate with Business Development, Legal, Finance, Product, and Vendor Management to support contract execution, modifications, renewals, and risk reviews
• Maintain organized, audit-ready documentation for contract artifacts, milestone sign-offs, decision records, and vendor commitments
  

Program Execution and Milestone Management

• Lead cross-functional programs supporting strategic Enterprise Imaging partnerships, integrations, operational onboarding, and commercialization initiatives
• Develop and manage integrated program plans that define scope, milestones, dependencies, deliverables, acceptance criteria, and stakeholder ownership
• Drive milestone acceptance processes and obtain formal stakeholder sign-offs required for contractual, operational, and financial commitments
• Facilitate governance forums, milestone reviews, business reviews, and leadership updates with clear agendas, decisions, action items, and follow-up
  

Financial and Operational Oversight

• Manage contract-related budgets, invoices, funding commitments, payment milestones, and financial tracking in partnership with Finance and Business Development leadership
• Validate invoice timing and milestone alignment against contract terms, acceptance criteria, and documented approvals
• Support business case tracking, financial reporting, and operational performance visibility for active partner programs
• Identify opportunities to improve vendor performance, execution discipline, operational efficiency, and governance consistency
  

Risk, Issue, and Escalation Management

• Proactively identify legal, financial, compliance, operational, vendor, and delivery risks that may impact partnership execution or commercialization outcomes
• Develop mitigation plans, drive issue resolution, and escalate material risks to the appropriate leadership forums
• Ensure vendor deliverables and internal workstreams remain aligned with contractual commitments, business objectives, launch readiness needs, and customer expectations
• Provide concise executive-ready status reporting on program health, risks, dependencies, decisions, and required leadership actions
  

Cross-Functional Leadership

• Drive collaboration across Business Development, Product Management, Operations, Engineering, Solution Architecture, Vendor Management, Legal, Finance, and Go-to-Market teams
• Influence stakeholders without direct authority to maintain momentum, resolve ambiguity, and drive accountability across a matrixed organization
• Support partner onboarding, operational transition planning, commercialization readiness, post-launch governance, and continuous improvement activities
• Lead multiple concurrent partner and program initiatives while balancing competing priorities, resource constraints, and changing business needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 5+ years of program management, project management, contract management, vendor management, or direct equivalent business leadership experience
• 5+ years of healthcare technology, healthcare IT, digital health, medical imaging, or related healthcare services experience
• 2+ years of vendor management, partner management, supplier governance, or strategic alliance operations experience
• Experience tracking contractual deliverables, milestones, acceptance criteria, compliance obligations, budgets, invoices, and operational performance metrics
• Demonstrated success leading cross-functional initiatives in a matrixed organization with stakeholders across product, operations, financial, legal, technical, and commercial functions
• Proven solid written and verbal communication skills with the ability to communicate effectively with executive, operational, technical, and vendor audiences
• Ability to work independently, manage ambiguity, prioritize competing demands, and drive accountability without direct authority
• Ability to travel periodically (less than 10%) for vendor meetings, program workshops, customer or partner governance sessions, and internal team events

Preferred Qualifications: 

• PMP, PgMP, Contract Management, MBA, Healthcare Administration, Information Technology, Engineering, or related credentials
• Enterprise Imaging, PACS, RIS, VNA, cardiovascular imaging, pathology imaging, imaging informatics, or related healthcare software experience
• Experience supporting commercial partnerships, technology alliances, healthcare software vendors, integrations, interoperability, implementation, or commercialization programs
• Experience with contract lifecycle management processes, SOW governance, master agreement administration, or vendor performance frameworks
• Proven knowledge of healthcare regulatory, compliance, data privacy, and operational readiness considerations in a regulated technology environment
• Experience with Smartsheet, Microsoft Project, Jira, Azure DevOps, Salesforce, SharePoint, or equivalent program and portfolio management tools

Soft Skills:

• Program governance and execution
• Contract compliance management
• Vendor and partner governance
• Milestone acceptance and sign-off
• Risk identification and escalation
• Budget and invoice oversight
• Executive communication
• Cross-functional leadership
• Dependency management
• Commercialization readiness
• Operational discipline
• Continuous improvement

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.