Senior UX/CX Designer - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Take ownership of the overall user experience and customer experience design for the United AI Studio platform. Develop and maintain design standards and guidelines to ensure a cohesive and intuitive experience across all features
• Oversee Feature Design: Collaborate with product managers and stakeholders to understand requirements and translate them into effective design solutions. Use Figma to create wireframes, prototypes, and visual designs that align with user needs and business goals
• Mentor Junior Designers: Provide guidance, feedback, and mentorship to junior designers and contractors on the team. Support them in delivering high-quality designs and help them develop their skills in UX/CX design
• Usability Testing: Coordinate and conduct usability testing sessions to evaluate the effectiveness and usability of design solutions. Analyze the results and iterate on designs based on user feedback and data-driven insights
• Collaborate with Cross-functional Teams: Work closely with product managers, developers, and stakeholders to align on design goals, requirements, and implementation. Communicate design decisions effectively and advocate for the user throughout the development process
• Stay Updated on UX/CX Trends: Stay current with industry trends, best practices, and emerging technologies in UX/CX design. Continuously improve design processes, methodologies, and tools to enhance the overall design capabilities of the team
• Documentation and Communication: Document design decisions, guidelines, and patterns for reference and future use. Clearly communicate design rationale, concepts, and solutions to stakeholders and team members
• Drive Continuous Improvement: Identify areas for improvement in the user experience and propose innovative design solutions. Collaborate with the team to implement enhancements and iterate on existing designs based on user feedback and data analysis

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience in UX/CX design, with a focus on digital products or platforms
• Experience in overseeing and delivering successful user experiences
• Experience in using design tools such as Figma, Sketch, or Adobe Creative Suite to create wireframes, prototypes, and visual designs. Ability to create visually appealing and intuitive user interfaces

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.