Site Reliability Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office for a minimum of four days per week.

Primary Responsibilities:

• Design and operate Kubernetes-based infrastructure with moderate independence to support reliable and scalable applications
• Build and improve CI/CD pipelines in GitHub Actions to reduce manual steps and increase deployment reliability
• Use Terraform to provision, update, and manage GCP infrastructure using best practices
• Manage Kafka clusters and pipelines or equivalent streaming systems (e.g., Pulsar, Pub/Sub, Kinesis), including performance tuning and troubleshooting
• Develop dashboards, alerts, and reliability improvements using Prometheus and Grafana
• Partner with development teams to automate workflows and enhance IaC standards
• Write Python automation tools that improve operational efficiency
• Troubleshoot distributed system issues and participate in root-cause analysis
• Fully participate in on-call rotations and lead smaller-scale incident responses
• AI Builder: Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High School Diploma/GED (or higher)
• 3+ years of experience with Google Cloud Platform or another major cloud provider with willingness to ramp quickly
• 3+ years of experience building and maintaining CI/CD pipelines, preferably using GitHub Actions
• 2+ years of experience troubleshooting distributed systems and working with observability platforms such as Prometheus, Grafana, Datadog, or equivalent
• Intermediate level of knowledge with Kubernetes, including deploying, scaling, and operating containerized applications
• Intermediate level of experience working with Terraform or similar infrastructure-as-code toolsets
• Intermediate level of experience in Python for automation, scripting, and tooling

Preferred Qualifications:

• Experience with Kafka or other distributed streaming platforms (e.g., Pulsar, Kinesis, Pub/Sub)
• Familiarity with Helm for Kubernetes package management
• Exposure to cloud security best practices and system hardening
• Experience optimizing distributed systems and microservices architectures
• Working knowledge of Java to support troubleshooting backend services
• Familiarity with DataHub or other metadata management platforms
• Exposure to AI/ML tooling, platforms, or MLOps workflows
• Golang experience for building cloud-native tools

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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